Restaurant General
Manager
SUMMARY OF POSITION : The General Manager is accountable
for the management and operations of the restaurant, ensuring that Team Members
are hospitality focused, people focused and are performing their job duties and
meeting expectations in all areas of their job description. The General Manager reports to the District
Manager for the area and supervises Assistant Managers, Shift Leaders, and Team
Members. The General Manager operates the restaurant consistent with, and
supportive of, the business plan set forth for their restaurant, while
displaying the Capstone Restaurant Group values : People, Hospitality, and Integrity.
ESSENTIAL DUTIES : Recruit and hire
Recruit and hire
staff, as well as maintain a bench for future growth.
Ensure all
marketing plans are executed, including proper installation of POP and menu
board elements.
Ensure restaurant
is staffed properly and Team Members are properly trained to do their jobs
through effective use of training programs.
Ensure the
restaurant is open and fully operational during Business Hours as defined by
the District Manager, Regional Director of Operations, and Operating Partner.
Provide leadership
by creating excitement, enthusiasm, a positive mental attitude, and commitment
to company objectives.
Ensure that
correct inventory levels and all equipment is maintained in excellent condition
through the use of approved vendors.
Set an example by
maintaining an excellent working knowledge and high level of proficiency in the
performance of all phases of restaurant operations and technology.
Supervise in
accordance with established performance and operating policies as set out in
the operations standards manual.
Work with, develop,
and motivate, Assistant Managers, Shift Leaders, and Team Members to perform up
to their highest possible level of ability.
Review preliminary
P / L’s and forward all questions to your District Manager.
Recognize and
adhere to all HR, sanitation, safety and security policies and procedures to
provide a safe and compliant environment for all.
REQUIREMENTS : Stand for long
Stand for long
periods of time.
Work around high
temperatures.
Work around others
in close quarters.
Able to lift 50
pounds comfortably.
Work with various
cleaning products.
Perform job at a continuous
high pace, under pressure, while maintaining quality and speed standards.
EXPERIENCE : 3-5 years
3-5 years
management experience in a quick service / fast food dining concept.
Financial / Analytical
aptitude including planning, budgeting, scheduling, and P&L management.
KNOWLEDGE, SKILLS, AND ABILITY :
Valid driver’s
license.
Excellent
communication, interpersonal and leadership skills.
Ability to work
flexible hours and shifts to ensure all essential duties are successfully
completed.
Ability to operate
and use all equipment necessary to run the restaurant.
Ability to
effectively make decisions under pressure, while delegating tasks
appropriately.
Strong conflict
resolution skills.
High sense of
urgency.
Self-motivated.
Excellent
organizational, planning and time management skills.
WHAT MORE COULD YOU ASK FOR?
Competitive Salary
and aggressive bonus plan
Opportunity for
advancement
Health, Dental,
Life, Disability and Vision Insurance
401(k)
Team Member
discount programs, with financing options
Free Meals while
working and Discounts for your Family!
Paid Vacation
Tuition
Reimbursement
See a complete
list of benefits at https : / / capstone-restaurants.ourstory.harri.com /
Capstone Restaurant
Group A place where People, Hospitality & Integrity are Valued!!!
People are what drives our organization;
without great people, we will not succeed. We will not get to the top, the
Capstone, without our people achieving new heights!
Hospitality is providing a welcoming feeling to
our guests. It’s warm, it’s friendly, it’s a sincere appreciation that the Guest
has chosen our restaurant!
Integrity is critical for all of our Team Members.
We must be honest, we must be sincere, we must be consistent and fair. We must
operate by doing the right thing!
We are always
searching for talented Team Members, at all levels, that are interested in
growing with us and are excited to provide our Guests great hospitality, acting
with integrity every visit, every experience!
When you join
the Capstone Restaurant Group, you will be given the tools to not only succeed
on the job, but we will work with you to develop your skills to take advantage
of the many promotion opportunities that we offer in all of our markets. We are
an equal opportunity employer who takes pride in our diverse workforce. If you
thrive in a fast-paced environment, where hard work and success is rewarded,
and you are passionate about people, hospitality and integrity, we want to talk
to you!
To learn more
about Capstone Restaurant Group, go to www.capstonerestaurants.com. To learn more about the Hardee’s Franchise, go to www.hardees.com .
Note : This job description is not intended to be an
exhaustive list of all duties, responsibilities, or qualifications with the
job.
Capstone Restaurant
Group is an equal opportunity employer.
I understand and acknowledge that
Capstone Restaurant Group is an independently owned and operated franchisee of
Hardee’s Restaurants LLC and, if I am hired, a legal entity affiliated with Capstone
Restaurant Group will be my employer, not Hardee’s Restaurants. Further I
understand and acknowledge that Capstone Restaurant Group is not acting as an
agent for Hardee’s Restaurants or any of its affiliates.
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