Customer Service Representative

Innova Solutions is immediately hiring for a Customer Service Representative

Position type : Fulltime / Contract to hire

Location : Oak Creek, WI 53154

Duration : 03+ Months Possible temp to perm

Fully Onsite Role

As a Customer Service Representative you will :

• Work Under direct supervision, provides general administrative support to a department or group of professionals.
• Compiles and analyzes basic information for inclusion in reports or presentation materials, prepares charts, graphs, or tables as necessary.
• Receives and responds to routine correspondence following established procedures not requiring management review.
• Requires the ability to exercise independent judgment and employ basic reasoning skills.
• Typically requires a high school education or equivalent.
• Uses designated software packages including word processing, spreadsheet, database management, and presentation software in the performance of position tasks.
• A minimum of 60 wpm is required; speedwriting or shorthand may be required.
• Assists employers by performing secretarial and administrative tasks.
• Handles high volume of detailed work. Compiles, analyzes, and reconciles reports.
• Prepares and verifies weekly, monthly, quarterly, and annual reports such as indexes, budgets, inventories, etc.
• Organizes employer's appointment schedule. Maintains business records and files.
• Opens and sorts incoming mail and prepares replies or directs mail to their employers for reply.
• Arranges conferences and travel accommodations. Handles purchase orders, payments of bills, and expense vouchers.
• Works with confidential materials, personnel records, pay roll and salary data.
• Works with minimal supervision.
• May be skilled in a specific work environment, such as legal, finance or marketing.
• Prepares letters, memos, invoices, manuscripts, and other business documents as directed, using designated word processing software.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW

Thank you!

Ayan Bera

Assistant Manager Recruitment

PAY RANGE AND BENEFITS :

Pay Range* : $ 15.00 - $ 16.00 per hour.

Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits :

Innova Solutions offers benefits( based on eligibility) that include the following : Medical & pharmacy coverage, Dental / vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS :

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion.

Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions :

• One of Largest IT Consulting Staffing firms in the USA Recognized as #4 by Staffing Industry Analysts (SIA 2022)
• ClearlyRated® Client Diamond Award Winner (2020)
• One of the Largest Certified MBE Companies in the NMSDC Network (2022)
• Advanced Tier Services partner with AWS and Gold with MS

Website :

https : / / www.innovasolutions.com /

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any otherstatus protected by the statutes, rules, and regulations in the locations where it operates.

If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at

[email protected]

770) 493-5588

Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.

Innova Solutions (HireGenics / Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.