Café Ambassador - Kenwood Towne Centre

Kenwood Towne Centre Cafe (15004), United States of America, Cincinnati, OhioCafé Ambassador - Kenwood Towne Centre

The Experience :

Are you someone who finds their purpose in helping others? Do you love connecting with otherpeople? We’re looking for people who’d like to turn it into a meaningful career.

As a Café Ambassador,you’re at the heart of the Capital One community. You’ll introduce café goers and customers to ourbest-in-class services, create memorable experiences and drive brand awareness at our Cafés.

Every day isan opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, achance for you to help make financial freedom a reality for everyone in our community.

But while great customer service is where it starts, development means everything. Here, you’ll findyourself working alongside a team of supportive, caring people.

Your own kind of community, where youcan learn and grow with opportunities to move within the company.

The Benefits :

At Capital One, you join a complete benefits program. Our unique benefits and enrollment programs aredesigned to help you be your happiest, healthiest self.

It’s backed by our belief that great work doesn’tmean sacrificing your well being. It’s part of our mission to set the standard for personal flexibility, so youcan grow here and at home.

Here’s what we are looking for in you :

Are you an outgoing, self-driven individual who thrives on building connections and having meaningfulconversations with people?

Do you value strong teamwork, problem-solving, and creating thoughtfulcustomer experiences? This could be the perfect role for you!

Responsibilities :

Bring the Café experience and our brand to life by helping to create an inclusive environmentwhere all customers and team members feel welcome

Proactively engage with customers and the community in all areas of the Café whether you’rehelping people with tech challenges, showing off our cool services and products, or having deeperconversations about their financial journeys

Guide customers through goal setting by meeting them where they are and advocating for betterfinancial literacy through discovery and Capital One resources

Be a team player and work with an energized team of Ambassadors helping to inspire teammatesas they inspire you

Stay curious, adaptable and have a desire to learn and grow through self development

Continually learn new digital and technical skills

Partner with local businesses, nonprofits, charities, and the Engagement team to plan events bothinside and outside of the Café

Volunteer within the community and be an advocate for financial literacy

Basic Qualifications :

• High School Diploma, GED, or Equivalent Certification
• At least 1 year of Retail, Sales or Customer Service experience

Preferred Qualifications :

• Associate’s degree
• At least 2+ years of Retail or Customer-facing experience
• Proficient in G-Suite
• Strong written and oral communication skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.

All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law.

• Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law;
• San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act;

and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.