Job Summary
Tamaroff Motors is seeking an experienced and customer-oriented Service Advisor to join our team! You will serve as the primary point of contact for our customers and assist them with their service needs! You will be responsible for ensuring customer satisfaction and maintaining profitable service department operations.
Compensation & Benefits
- Competitive salary based on performance*
- Medical, vision and dental coverage.
- Paid holidays and vacation time.
- 401K, Employee Recognition Programs, Referral Bonuses.
- Growth and advancement opportunities.
Responsibilities
- Greet and communicate with customers in a professional and courteous manner.
- Perform vehicle walk-around to assess customer needs and accurately document issues.
- Provide customers with accurate cost estimates for repairs and additional services.
- Schedule appointments and maintain an efficient and organized schedule for the service department.
- Keep customers informed of their vehicle status throughout the service process.
- Communicate with technicians and parts department to ensure timely and quality service.
- Ensure that all repair orders are completed accurately and in a timely manner.
- Follow up with customers after service is completed to ensure satisfaction.
- Maintain strong knowledge of warranty terms and conditions and process warranty claims.
- Handle customer complaints and concerns with empathy and find appropriate solutions.
- Any other duties assigned by management.
Requirements
- High school diploma or GED equivalent
- 1-2 years of experience as a Service Advisor preferred
- Knowledge of service in dealership operations and the automotive service business
- Strong knowledge of automotive service department, diagnostics and repair
- Ability to perform basic mathematical calculations.
- Must be able to navigate a computer and use diverse programs.
- Strong attention to detail and problem-solving skills
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Automotive Service Advisor
We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors. Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment. ...
Automotive Service Advisor, Express Advisor
Automotive Service Advisor, Express Advisor$55,000 to $90,000 Income! Premium Benefits!Job Intro. Barber Ford in Holland, MI, is a Single Point Family-Owned Dealership and a Great place to have a Rewarding Career! Our High-Volume Service Department needs to hire full-time EXPERIENCED SERVICE ADVISOR...
Automotive Express Service Advisor
Jeffrey Automotive is searching for an experienced Express Service Advisor to provide excellent customer service while handling various duties such as scheduling appointments, greeting customers, and taking accurate service orders. At least 1 year of Automotive Express Service Advisor experience pre...
Automotive Service Advisor - Livonia, Michigan, United States
The Service Advisor is responsible for scheduling service work in the service department and for selling additional services to customers. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. Employee Discounts on Sales and Service. Maintain Cust...
Automotive Service Advisor
As a Service Advisor, you will own our customer’s experience in the service lane. Service Advisor, Dealership, Automotive Knowledge: 1 year. Serra Rochester Hills is looking for Service Advisor ALL STARS with a proven track record. From greeting vehicle owners on the drive line to explaining the rep...
Automotive Service Advisor
Les Stanford Buick GMC is looking for an Experienced Service Advisor to add to our amazing team! Family owned and operated since 1968, we pride ourselves on selecting and developing top talent employees. Meet with customers and determine their needs for repair and/or service of their vehicle issues....
Automotive Express Service Advisor
Jeffrey Automotive is searching for an experienced Express Service Advisor to provide excellent customer service while handing various duties such as scheduling appointments, greeting customers, and taking accurate service orders. At least 1 year of Automotive Express Service Advisor experience pref...
Service Advisor
The Service Advisor sells and schedules needed service work in the service department. Refers to service history, inspects vehicle, and recommends additional needed service. Sells supplementary services by notifying the customer of service specials or any additional work that is needed on their vehi...
Automotive Service Advisor - Plymouth, Michigan, United States
Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of servic...
Automotive Service Advisor
Are you ready for a change but worry that you will leave where you're at and start working at a place that doesn't care about the employees? Come experience the Gordon Chevrolet Difference! We are a Dealership that cares about their employees just as much as their customers! Our customers and ...