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Service Coordinator - Bridge Program
Service Coordinator - Bridge ProgramWashington County Mental Health Services • Montpelier, VT, US
Service Coordinator - Bridge Program

Service Coordinator - Bridge Program

Washington County Mental Health Services • Montpelier, VT, US
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Job Description

Job Description

​ Service Coordinator- Bridge Program

The Service Coordinator (SC) supports adults with developmental disabilities by coordinating individualized services, facilitating interdisciplinary team meetings, and ensuring compliance with agency and regulatory standards. This role serves as the primary liaison between residents, families, staff, and external providers to promote person-centered planning and goal achievement.

Job Duties :

  • Monitor progress toward residents’ Individual Support Agreement goals.
  • Maintain accurate documentation.
  • Advocate for residents’ needs across medical, behavioral, educational, and social domains.
  • Facilitate interdisciplinary meetings and ensure timely completion of required documentation.
  • Advocate for residents’ rights, preferences, and access to needed supports.
  • Communicate effectively with families, staff, and external providers to ensure continuity of care.

Qualifications :

  • Bachelors degree in human services, psychology, social work, or related.
  • Valid driver’s license, reliable transportation, and proof of vehicle insurance if personal vehicle use is required
  • Availability for variable scheduling, including occasional evenings and weekends
  • 1–2 years of experience in case management, service coordination, or developmental services
  • Completion of required training in CPR, First Aid, and agency-specific protocols
  • Experience with technology, including Microsoft Suite

    • Knowledge, skills, and competencies :

  • Strong written and verbal communication skills
  • Demonstrated ability to facilitate team meetings and coordinate interdisciplinary supports
  • Familiarity with and commitment to trauma-informed care and person-centered planning
  • Ability to navigate electronic medical records and documentation systems

    • Work Environment :

  • Work occurs in varied indoor and outdoor settings, including offices, program spaces, community locations, and client homes
  • Regular driving and transportation of clients is required, including during inclement weather
  • Evening and weekend shifts may be necessary to meet program needs
  • Extended periods of stationary work at a computer workstation are common; ergonomic precautions should be taken
  • Direct services may involve individuals with challenging behaviors; crisis intervention and de-escalation skills are essential
  • Staff must respond to medical or other emergencies, including contacting emergency services when needed
  • Occasional exposure to bloodborne pathogens; use of PPE and proper safety protocols is required
  • Must be able to lift and carry up to 50 pounds and operate a motor vehicle for local travel

    • Compensation and benefits :

    This full-time position offers an hourly rate of $24.62 / hr - $25.62 / hr and includes comprehensive benefits including paid time off, employer-sponsored health, dental, life, and disability insurances; a 403(b) retirement plan with generous employer match; and educational benefits such as tuition reimbursement and student loan repayment.

    To apply :

    We encourage applicants to apply via the WCMHS website Careers page. Applications (resume and cover letter) may also be emailed to   recruitment@wcmhs.org  or mailed via USPS mail to WCMHS Human Resources, PO Box 647, Montpelier, VT 05601.  WCMHS strives to make our application process accessible to all. If you need language assistance or an accommodation in the application process, please contact us at  recruitment@wcmhs.org  or 802-229-1399.

    About the agency :

    For more than 50 years, Washington County Mental Health Services (WCMHS) has served the Washington County community and the Orange County towns of Orange, Washington and Williamstown. WCMHS provides education, support, and treatment of individuals and families living with mental health challenges, substance use issues, and developmental and intellectual disabilities. Providing accessible, high-quality services in the community, schools, and health care settings, we work toward positive outcomes for wellness with collaborative, inclusive, and compassionate care. Washington County Mental Health Services is “Where Hope and Support Come Together.

    Washington County Mental Health Services is an equal opportunity employer. Grounded in our understanding that diversity makes us stronger, we are committed to inclusion in our workplace and services. We encourage applications from all qualified individuals and consider applications for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, health care coverage status, military status, age, disability, genetic information, citizenship status, or any other characteristic protected by federal, state, or local laws.

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    Program Coordinator • Montpelier, VT, US