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Sun Technologies is hiring : User Design Specialist in Cleveland

Sun Technologies is hiring : User Design Specialist in Cleveland

MediabistroCleveland, OH, United States
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  • serp_jobs.job_card.temporary
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Overview

Airtable, Dovetail, Dscout, Qualtrics, Research operations, UserTesting, UX Research – End-to-End Recruitment for Research. This is a part-time, 100% remote contract position with potential for extension.

Location

  • 100% Remote

Duration

up to 3 months contract with possible extension

Job Description

Pay Range : $65-$75 / hr. The pay rate may differ depending on your skills, education, experience, and other qualifications.

Featured Benefits :

  • Medical Insurance in compliance with the ACA.
  • 401(k).
  • Sick leave in compliance with applicable state, federal, and local laws.

    • This is a part-time position – 20 hours per week

    This is a temp position expected to last 3-6 months from the start date

    Must Have

  • Consent and communication materials
  • Develop and implement inclusive recruitment strategies
  • End-to-End Recruitment for Research
  • Ethical research practices and user data privacy
  • Identify and implement lightweight, scalable processes
  • Participant recruitment
  • Recruitment and research advisory
  • Research operations, UX research
  • Research tools and vendor platform evaluation
  • Screening conversations
  • Thought partner to user researchers and service designers

    • Nice To Have

  • Creating inclusive research frameworks and protocols
  • Creative visual storytelling that brings research to life
  • Mission-driven organization, public education, or nonprofit experience
  • Research involving youth, families, or vulnerable population

    • Own End-to-End Recruitment for Research

  • Lead participant recruitment for a variety of research methods (e.g., interviews, co-design, surveys, usability testing), including screening, informed consent, scheduling, and incentives
  • Draft accessible, plain-language consent and communication materials in collaboration with legal and compliance teams
  • Craft effective screeners and other materials to ensure inclusive and successful sessions
  • Conduct initial screening conversations to ensure individuals are appropriately prepared, informed, and confident in participating in innovative research methods

    • Support and Advise Researchers

  • Act as a thought partner to user researchers and service designers, providing guidance on recruitment, logistics, study design, and resource planning
  • Develop and implement inclusive recruitment strategies, especially for underrepresented populations and beyond traditional College Board pathways
  • Advise on recruitment and research practices that balance student privacy and allow for longer-term engagement with communities

    • Streamline and Standardize Research Ops

  • Identify and implement lightweight, scalable processes that support inclusive, ethical, collaborative, and innovative research across Greenhouse teams.
  • Identify gaps or friction in existing research workflows and recommend improvements
  • Establish toolkits, templates, and repeatable processes for recruitment, planning, and data handling
  • Advise on and implement privacy, consent, and data protection procedures aligned with legal standards (e.g., FERPA)

    • Lay the Groundwork for Long-Term Research Infrastructure

  • Evaluate research tools and vendor platforms (e.g., scheduling, transcription, incentives) and recommend fit-for-purpose solutions
  • Recommend and document sustainable practices that support equitable research at scale
  • Co-design an early iteration of a research repository with Greenhouse designers, including recommended tooling and strategies for scaling and improving

    • Must Have (Qualifications)

  • 5+ years of experience in research operations, UX research, or related program management roles
  • Experience in research enablement — creating documentation, templates, and leading internal workshops around best practices
  • Established experience across the research lifecycle, including recruiting participants, managing a participant panel, and training teams on how to match participants to studies
  • Experience supporting qualitative and quantitative research methods across multiple teams with distinct products and user needs
  • Experience supporting data collection and analysis : taking notes on qualitative studies, preparing data for analysis
  • Experience working with tools such as Airtable, Dovetail, Qualtrics, UserTesting, Dscout, or similar; support working within their limitations or drive decisions on best tools to meet teams’ needs
  • Strong project management and systems design skills; ability to build processes that scale
  • Excellent organizational, collaboration, and communication skills
  • A creative, proactive, entrepreneurial mindset—comfortable bringing new ideas and strategies to improve our research practice
  • Deep respect for ethical research practices and user data privacy
  • Ability to work in a fast-paced, ambiguous environment with shifting priorities

    • Nice to Have

  • Experience working in or with mission-driven organizations, public education, or nonprofits
  • Experience supporting research involving youth, families, or vulnerable populations
  • Experience creating inclusive research frameworks and protocols
  • Experience with or demonstrated interest in creative visual storytelling that brings research to life

    • #J-18808-Ljbffr

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    Is Hiring User Design • Cleveland, OH, United States

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