Search jobs > San Jose, CA > Remote > Customer service representative

Customer Service Representative (Fully Remote - CA Applicants Only)

Globe Life: McQuade Organization
San Jose, CA, US
Remote
Full-time
Quick Apply

Position Overview : As a remote Customer Service Representative, you will be responsible for providing outstanding support to our valued customers.

This is a fully remote position, allowing you to work from the comfort of your own home. You will have the opportunity to interact with customers via phone, email, and chat to address inquiries, resolve issues, and ensure overall satisfaction.

Key Responsibilities : Respond promptly to customer inquiries via phone, email, and video conferencing Provide accurate information about our products or services Assist customers with their benefit packages Maintain a high level of professionalism and empathy in all customer interactions Escalate complex issues to the appropriate team member for resolution Keep detailed records of customer interactions and transactions Continuously strive to improve the customer experience and exceed performance metrics Qualifications : Previous experience in customer service or a related field preferred Excellent communication skills, both written and verbal Strong problem-solving abilities and attention to detail Ability to multitask and prioritize in a fast-paced environment Proficiency with computer systems and software applications Reliable internet connection and home office setup conducive to remote work High school diploma or equivalent;

college degree preferred Benefits : Competitive wages Comprehensive training program Flexible work schedule Opportunities for career advancement Eligible for benefits after 90 days Powered by JazzHR

9 days ago
Related jobs
Path Arc
Morgan Hill, California
Remote

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customers problem. Excellent customer care and focus; ability to assess customers needs and provid...

Syncreon
Santa Clara, California

We are looking for a Customer Service Representative for our Santa Clara, CA facility. DP World delivers tailored, scalable and progressive solutions to customers in more than 100 global locations. Strong focus on communication and ensuring that any systems/operational issues impacting customer ship...

Charline Espinoza - State Farm Agent
Remote for California, TX, US
Remote

As a Customer Service Representative - State Farm Agent Team Member with Charline Espinoza - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to hel...

24 Seven Talent
CA, United States

Our client, is a known delivery service looking for a Customer Support Representative to join their team!. You have 2+ years of work experience in a fast-paced customer service role in technology, hospitality or healthcare. Be an early part of a collaborative team that prides itself with world-class...

H&S Energy Products
Fremont, California

Under the general direction of the Station Manager and Area Manager, the Customer Service Representative (“CSR”) assists in carrying out the company’s day to day operations and is accountable for helping the company deliver on our commitment to provide superior customer service. Performs the Four St...

Pakio, Inc
Campbell, California

Customer Service Representative Responsibilities:   Work closely with both the sales and customer service teams to develop and disseminate positive branding messages for our clients' products and services. Customer Service Representative Qualifications: We're looking for individuals w...

U-Haul International, Inc.
CA, United States

Clean and inspect equipment on the lot includi Customer Service Representative, Customer Service, Representative, Retail. Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. ...

U-Haul
San Jose, California

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. All applicants for employment will be considered w...

TMG
San Jose, California

Our Sports-Minded Customer Service Representatives are communication experts who provide fast, friendly service to customers to ask questions, assess their needs, and provide immediate assistance. As our Sports-Minded Customer Service Representative, you will use a lead-based system to meet with cus...

Apex Talent Solutions
Fremont, California
Remote

Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice r...