Professional Staff Nurse, OP

UPMC Community Medicine Incorporated (CMI) is hiring a full-time Professional Staff Nurse, OP to join their team. In this position, you will work Monday-Friday from 8 : 00am-4 : 30pm.

This position provides flexible remote work arrangements after an orientation period and successful completion of training, but you will work onsite at the UPMC Hampton Outpatient Center in Allison Park, PA as required for business needs.

The candidate in this position will be tasked with running both quality reports and referral reports for CMI practices and quality initiatives.

This role will process external referrals to UPMC specialty offices and will require someone who is confident in working with various stakeholders (managers, staff, external offices, IT etc.

and has a high comfort level with frequent changes to prioritize multiple different items daily.The ideal candidate for this position will be a self-starter interested in an adaptive role, and open to new and changing responsibilities.

Exceptional customer service and communication skills are vital to this role, as is the ability to work as a team player.

Proficient computer skills are required, with a working knowledge of Teams and / or EPIC being a plus. Previous experience in an outpatient and / or family practice environment is preferred, but not required.

Responsibilities : Reviewing patient charts and results, suggesting specialists and overall referrals, answering and triaging phone calls from patients, colleagues, and physician offices, and additional customer service and administrative tasks to support the program and patient population.

Update data, spreadsheets and tracking methods utilizing both EPIC and external software programs.Actively participates in department or practice-specific quality improvement efforts.

Identifies opportunity for quality improvement to colleagues and management. Takes personal responsibility in improving patient satisfaction with the quality of care and service.

Utilizes research and evidence-based practice to support improvement in clinical care : identifies research issues or articles related to clinical specialty or areas of interestAbility to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients / families.

Ability to work productively and effectively within a complex environment, handle multiple / changing priorities and specialized equipment.

Good clinical judgment with critical thinking, analytical and problem solving abilities required as related to various aspects of patient care.

Critical thinking skills necessary to exercise and to lead others in application of the nursing process.Mobility and visual manual dexterity.

Physical stamina for frequent walking, standing, lifting and positioning of patients.Demonstrates knowledge of adult learning principles (and / or teaching children if applicable) and applies in teaching of patients, families, students and new staff.

Provides detailed and appropriate teaching to patients and families to effectively guide them through the episode of care both in the office setting and via phone / written communication when at home.

Supports the development of students, new staff and colleagues. Creates an environment of open dialogue, inquiry and continuous development by asking for feedback and improving practice.

Formulates goals and a plan of care for patients that involves the patient as partner and considers the individual needs of the patient in a holistic manner.

Triages patient situations and coordinates care with physician.Assist physician with all aspects of patient care including assessment, evaluation and education.

Demonstrates critical thinking in the identification of clinical, social, safety, psychological and spiritual issues for the patient care within an episode of care.

Practices solid communication skills, and is able to articulate and translate the patient's condition to other care providers and to negotiate and make recommendations for changes in patient care and office practices.

Patient documentation is comprehensive and promotes communication between caregivers. Incorporates national professional organization as well as business unit and health system's goals to improve patient safety, quality and satisfaction.

Creates a caring and compassionate patient focused experience by building healing relationships with patients, families and colleagues.

Demonstrates accountability for professional development that improves the quality of professional practice and the quality of patient care.

Actively participates in practice-based shared governance, goal setting and supports the change and transition process to improve quality of care and the practice environment.

Serves as a highly engaged and full partner on the care team and responds willingly to care team member needs for assistance and partnership.

Participates in work that improves patient care and the professional practice environment.Adapts to change and demonstrates flexibility with the change process.

Develops and maintains productive working relationships internally and externally by demonstrating accountability for actions, enthusiasm, motivation and commitment to patients and colleagues.

Demonstrates an understanding of cultural differences and holds peers accountable for healthy relationships. Maintains a conscious balance between work and personal life.

Models safe work hours, time management and healthy lifestyle. Communicates with peers and management any safety hazards identified in the workplace.

Minimum six months experience preferred.BSN preferred.Licensure, Certifications, and Clearances : UPMC approved national certification preferred.

Current licensure as a Registered Professional Nurse either in the state where the facility is located or in a state covered by a licensure compact agreement with the state where the facility is located.

CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.

Graduate nurses must complete licensure examination within SIX MONTHS of hire or within one year of graduation, whichever comes first.

Though temporary permits are valid for one year from the date of graduation, not one year from issue of permit (or until the results of the examination are known at which time it becomes null and void), UPMC requires that GNs take the licensure examination within 6 months of their start date or they will be terminated or demoted from the GN position, at the discretion of the BU.

Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)Registered Nurse (RN) OR Temporary Practice Permit (TPP)Act 31 Child Abuse Reporting with renewalAct 33 with renewalAct 34 with renewalAct 73 FBI Clearance with renewal*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state.

Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.

UPMC is an Equal Opportunity Employer / Disability / Veteran