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Transit Coordinator

Greater New Haven Transit DistrictHamden, CT, US

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Posting Period : October 6, 2025 to October 10, 2025

Available Schedules :

Vacant #1 : Monday / Tuesday : 9 : 00 am to 6 : 00 pm; Wednesday : 7 : 30 am to 4 : 30 pm; Thursday / Friday : 1 : 00 pm to 10 : 00 pm; Tuesday / Saturday : off.
Vacant #2 : Monday / Thursday : 9 : 00 am to 6 : 00 pm; Wednesday / Friday : 11 : 00 am to 8 : 00 pm; Saturday : 1 : 00 pm to 10 : 00 pm; Sunday / Tuesday : off.

General Function :

This position reports to the Transit Coordinator Supervisor and supports the transit operations in the following areas; fare reconciliation, reservations, customer care, scheduling, and dispatch department staff in all areas of the unit.

Accountability :

This position reports to the Transit Coordinator Supervisor and works collaboratively with all staff assigned to the District.

Requirements :

Must maintain a respectful working relationship with all GNHTD employees and treat all employees, vendors, and customers in a professional manner.

Must be a problem solver, and able to make adjustments.

Ability to remain calm while addressing emergency situations.

Be able to communicate professionally with people at all levels of the organization and external contacts.

One (1) year of Dispatch and / or Customer Service experience in the transportation field preferred, or any equivalent combination of experience and training which provides a demonstrated potential for performing the duties of this position.

Must have effective written and oral communication skills.

Must have experience in using computer and computer software, transit / scheduling software a plus.

Must have experience with phones, email, and Microsoft office software.

Flexible to work any days and shifts a plus, including emergencies, weekends and holidays.

Fluent in Spanish is a plus.

GNHTD is an Affirmative Action / Equal Opportunity Employer. All applicants will be considered regardless of race, color, religion, national origin, age, marital or veteran status, disability, genetic or any other legally protected status. A pre-hire drug screening and background screening is required for this position. Subject to DOT Drug Testing. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule 1 drugs, including Marijuana, for any reason

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Transit Coordinator • Hamden, CT, US