IT Business System Analyst III

Overview

The business systems analyst plays a critical role in being the link between cross-functional teams (which often include business stakeholders, IT staff, project managers, developers, solution architects, and user experience designers) to troubleshoot problems and jointly develop a solution.

Identifying and documenting functional requirements. Conducts workflow, process diagrams and gap analysis. Evaluates existing application products and develops recommendations.

Writes specifications for interface programs. Coordinates installation.

To excel in this position, you should be an experienced professional with in-depth knowledge of business processes and business system analysis techniques.

The ideal candidate will also be dedicated and demonstrate excellent written and verbal communication skills.

Responsibilities

• Identify and communicate with key stakeholders.
• Gather, review, and analyze business and industry data, including KPIs, financial reports and other key metrics.
• Liaise between various business departments and groups.
• Assess options for process improvement, including business process modeling.
• Maintain documentation regarding various projects, processes, and operations.
• Conducts technical workflow, process diagrams and gap analysis.
• Evaluates existing application products that could address client requirements and develop recommendations where appropriate.
• Evaluates alternative operational efficiencies.
• Documents and refine system modifications.
• Coordinates installation and first-use of new applications.
• Resolves issues related to an application (new or current) involving, as required, team members, vendors, clients, etc.

and escalates as needed.

• Collaborate with project managers and cross-functional teams.
• Ability to work efficiently unsupervised.
• High degree of creativity.

Qualifications

• Bachelor's Degree in Computer Science, Supply Chain, Logistics Management and / or equivalent work experience.
• 5+ years of BSA or equivalent experience.
• Ability to effectively communicate and influence key stakeholders to support proposed.
• Strategies, process improvements and operational decisions.
• Resourcefulness and ability to devise creative solutions to problems.
• Experience testing and mapping various business processes and protocols.
• Familiarity with industry technology systems to gather data and problem solve.
• Excellent communication and leadership skills.

Essential Job Functions

• Maintain regular and punctual attendance.
• Work cooperatively with others.
• Interact with employees and customers in an appropriate manner.
• Use a computer for tasks such as communicating via email and preparing reports and work schedules.
• Review and analyze data and information.
• Plan, prioritize and monitor
• Complete assigned tasks / projects in a timely manner.
• Comply with all Company policies and procedures.

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Benefits

Yusen offers a generous Employee Benefits Package including :

• Medical, Dental, and Vision beginning the 1st of the month following start date
• 401k with a company match
• Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more.

Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

About Yusen Logistics (Americas )

Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services.

As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.

www.yusen-logistics.com /

Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.