Administrative Assistant II - Undergraduate Nursing and Public Health

Carlow University is currently accepting applications for our Administrative Assistant II position within our Undergraduate Nursing and Public Health departments .

This is a full-time position. Responsibilities include : providing administrative and organizational support for the Departments of Undergraduate Nursing and Public Health, with primary focus on the Practical Nursing and Surgical Technology programs. Qualifications :

• This position requires professional administrative skills, solid interpersonal, communications aptitude, customer service orientation, and a collaborative interface with all University personnel.
• The incumbent must possess the ability to exercise sound judgment in establishing priorities and problem-solving.
• Strong attention to detail, the ability to work with a diverse population, and the initiative for self-directed accomplishment are essential.

Education / Experience :

• An associate degree and / or three to five years of administrative support to senior-level managers.
• Experience in a higher education environment is preferred.

Skills :

Proficient in using Microsoft Office suite. Adobe Professional is recommended. Creates, edits, and proofreads routine letters and / or reports and other documentation, including email, presentations, and

spreadsheets.

Create appointments, set up meetings, track meeting attendance, and attach documents to emails and meetings.

• Professional demeanor (face to face, telephone, email); ability to communicate with a diverse population of people; ability to remain calm under pressure or when dealing with challenging situations.
• Proven ability to maintain strict confidentiality and handle sensitive matters using discretion, diplomacy, and good judgment.
• Excellent written and spoken English language skills.
• Ability to efficiently operate telephone, e-mail, and related systems.
• Social media monitoring and posting as requested on behalf of the department.
• Recognize and respond to emergent situations as necessary.
• Excellent organizational skills.
• Proven analytical and problem-solving skills and willingness to take the initiative to address issues / solve problems as they arise.
• Ability to independently acquire and apply new knowledge and recognize learned experiences as an opportunity for professional growth while modeling growth effectively.
• Ability to follow through on projects from beginning to completion.
• Able to work on multiple complex projects simultaneously.
• Understands the need for flexible work hours.
• Ability to adapt to change with little notice.
• Understanding and adherence to business ethics.
• Ability to work collaboratively across other units.
• Order, track, unpack, and maintain inventory of all medical supplies
• Manage e-files and all documents relative to accreditation.
• Provide administrative functions relative to hiring adjunct faculty
• The Administrative support position is sedentary for extended periods but also requires the ability to lift, unpack supplies, sort, and shelve supplies / equipment, lift and carry materials and equipment weighing up to 50 pounds, reaching heights up to 8 feet by climbing ladders or stools, and bending or kneeling to reach materials or equipment stored on lower shelves or in lower cabinet / desk drawers.

Administrative support positions require extensive typing.

Responsibilities :

Under general direction, provide administrative and organizational support to the

School of Nursing and the Dean of the College. Cross-training within other

College Departments is required, and it is expected that all staff in the CHW be

willing and able to cover other departments should a need arise.

Determine ways to increase the efficiency and effectiveness of general office

procedures and processes.

Screen and direct inbound inquiries and calls, respond to moderately complex

questions, provide information, direct callers as appropriate, analyze problems

and resolve issues as necessary, greet visitors, and attend to their needs.

Interface and communicate across various units with all levels of internal

constituencies, as well as external contacts (vendors, clinical site preceptors,

professional agencies)

Monitor and track multiple unit accounts with active purchasing activities by

maintaining running balances of subaccounts established within the department

and preparing financial reports for the supervisor making financial decisions.

Prepare moderately complex financial documents, using accurate financial

coding and documenting as necessary.

Collects, compiles, and analyzes moderately complex data and information.

Composes straightforward written descriptions of results. Research, drafts

and / or reports, i.e., conduct initial research to gather information for the

supervisor regarding the topic of interest.

Independently make and / or cancel appointments; update, maintain, and monitor

calendars. Schedule meetings, schedule classrooms and meeting rooms, and

arrange the use of outside facilities, if necessary.

Review and distribute incoming mail and reroute mail, fax and copy documents

as appropriate to request / initiate action and ensure results.

Assess the confidentiality of all information received or requested and respond

accordingly.

Planned and coordinated meetings and communicated with other units (i.e.,

facilities, food service, etc.), ensuring that all resources were prepared and in

place for the meeting participants. Prepare agendas and take minutes.

• Train, assign work, and review the work of student employees.
• Ensure office management procedures are followed and unit equipment and

supplies are maintained.

Back up administrative assistants to other University and College departments as

needed and as available and serve as minute takers for Department and College

Committees and special meetings.

Demonstrate and reflect an understanding of and commitment to the mission,

vision, and core values of Carlow University and the Sisters of Mercy. Carlow University is devoted to...

• Culture of integrity, dignity and respect for all
• Strong commitment to social justice
• Ethical forward-thinking leadership
• Comprehensive medical, dental, vision, life & disability benefits package
• Tuition benefits for undergraduate and graduate programs
• Health Savings Account and Flexible Spending Account options
• Wellness and Employee Assistance Program
• Complimentary use of Carlow’s fitness center and amenities
• Successful candidates must be committed to envisioning the future of liberal arts and professional education in a rapidly changing environment;
• have experience working with diverse populations; actively support Carlow’s commitment to equity, inclusion, and community;

and be able to articulate how they will contribute to Carlow University’s Catholic, Mercy mission and values through their teaching, scholarship, and service.