Job Description
Essential Duties and Responsibilities
Sell company products and services to new and established Customers.
Study product information to acquire professional knowledge.
Maintain and expand annual profitable sales to assigned Customers.
Prospect potential customers and establish new accounts.
Fulfill customer needs and requests including, but not limited to, assisting Customers with general questions and requests for information.
Maintain customer relations and customer satisfaction.
Obtain Customer job specifications in complete detail and close sales based upon contract.
Accurately explain technical product or service information to customers.
Distribute promotional literature or samples to customers.
Explain proposals for current or prospective customers and negotiate prices or other sales terms.
Maintain records of sales or other business transactions.
Verify customer credit information.
Execute sales or other financial transactions.
Confer with customers to cancel accounts or obtain details of the complaint.
Refer customer complaints to designated departments for further investigation.
Confer and correspond with appropriate managers / supervisors to develop the improvement of processes, and rectify problems, such as non-conformance to product specifications.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Suggest improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
Attend scheduled sales meetings and participate in training and business related trade shows.
Maintains good housekeeping.
Performs other duties as requested by management.
Qualifications
1 year of sales experience, preferred
Additional Information
Base salary plus commission, 401K and health benefits included.
Edwards Label is an Equal Opportunity Employer.
Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and / or interview process should notify a representative of the Human Resources Department.
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