UKG Customer Support Specialist

VirtualVocations
Boulder, Colorado, United States
Full-time
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A company is looking for a Customer Support Specialist.Key Responsibilities : Field incoming cases and phone calls to identify and resolve issues within client buildsDeliver timely solutions to customers while maintaining satisfactionAnalyze customer configuration and troubleshoot technical problems using various resourcesRequired Qualifications : 1+ years of customer support experience2+ years of UKG Workforce Ready experienceExperience with payroll systems and knowledge of tax laws and regulationsExperience with Salesforce Service Cloud or similar support ticketing systemsUnderstanding of operating systems, networking technologies, and software applications

9 days ago
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