Veterinary Technician - TriageAnimal Emergency & Referral Center of Minnesota • Twin Cities, MN, USA

Veterinary Technician - Triage

Animal Emergency & Referral Center of Minnesota • Twin Cities, MN, USA

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The Animal Emergency & Referral Center of Minnesota (AERC-MN) is looking for a full-time Veterinary Triage Technician to add to our Emergency team.

If you are a veterinary professional who cares intensely about everything you do, is present when caring for both patients and clients and is respectful of people's differences, this position is for you!

Role Title : Veterinary Technician - Triage

Department : Emergency

Shift : Day (7am-3pm & 7am-5pm), Swing (11am-9pm), Evening (3pm-1am)

Schedule : Variable - both rotating and fixed schedule options may be available.

Weekends Required, no more than 50% per month.
Holidays are required, no more than four per year.

Benefits : Medical & dental insurance provided with generous employer contribution. Short & long-term disability, life insurance, telemedicine, and EAP provided at no additional cost to you. PTO accrual based on tenure. Stipends are available for uniforms, continuing education, dues, and so much more!

S hift Differential : Eligible

The primary function of the Triage Technician is to serve as a patient advocate through triage, communication, and education of the client, as well as be an extension of the Treatment Technician and DVM regarding client interaction. Additionally, the Triage Technician is expected to promote professional growth through education and learning opportunities.

Your Skills & Experiences. Who are we looking for?

Teamwork and Development

You are proactive, supportive, and collaborative.

You share knowledge, promote positivity, and take personal responsibility for your professional development.

You are eager to recommend process improvements, as well as value opinions that may be different than yours.

You seek and value open, honest communication and constructive feedback in a timely manner.

Client Service

As every patient has an owner at the other end of the leash, we expect outstanding client communication, education, and care to be provided by all team members.

This role will provide delicate and continuity of care for all patients and clients by utilizing skills such as active listening, leading with curiosity to assume best intentions, and supporting all client's medical care decisions without judgement.

You will be trained to answer phone calls, communicate effectively and clearly with clients, and educate clients regarding medical procedures, diagnostics and medications in addition to your typical technical skills and abilities.

Patient Care

Skills can be taught. We value training and professional development. You will be provided with a minimum of 16 training shifts before you're set free to save lives. These training shifts will be both on the floor, and classroom based, working closely with individuals from our professional development training team. When you succeed, we all succeed.

You will be comfortable with the basic tasks such as animal restraint, reading body language of both canine and feline species, assist with performance of vitals (temperature, pule, respirations, blood pressure) and quickly identify normal vs. abnormal ranges.

You will ensure patients are clean, dry, and presentable at time of discharge from the hospital, as well as provide general husbandry care such as bathroom breaks, cleaning kennels, performing baths, and providing fresh water.

This is a mid-level position, designed for those who are recent graduates from a veterinary technician program or similar educational field. Previous veterinary or animal research clinical experiences to be considered for this role.

How to Apply :

So, what are you waiting for? Click that apply now button and get started!

By submitting this application, I certify that all information I have provided is true and complete. I understand that any false information or omission may disqualify me from further consideration for

employment and may result in my dismissal if discovered at a later date.

I understand that the employer may request an investigative consumer report from a consumer reporting agency. This report may include information as to my character, reputation, personal characteristics, and mode of living obtained from neighbors, friends, former employers, schools, and others. I understand I have a right to make a written request within a reasonable time for the disclosure of the name and address of the consumer reporting agency so that I may obtain a complete disclosure of the nature and scope of the investigation. I authorize the investigation of any or all statements contained in this application to provide relevant information and opinions that may be useful in making a hiring decision. I release such persons and organizations from any legal liability in making such statements.

I UNDERSTAND THAT THIS APPLICATION OR SUBSEQUENT EMPLOYMENT DOES NOT CREATE A CONTRACT OF EMPLOYMENT NOR GUARANTEE EMPLOYMENT FOR ANY DEFINITE PERIOD OF TIME. IF EMPLOYED, I UNDERSTAND THAT I HAVE BEEN HIRED AT THE WILL OF THE EMPLOYER AND MY EMPLOYMENT MAY BE TERMINATED AT ANY TIME, WITH OR WITHOUT CAUSE AND WITH OR WITHOUT NOTICE.

I have read, understand, and by my submittal of the application, consent to these statements.

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Veterinary Technician • Twin Cities, MN, USA