Director of Technical Services

Salary : Depends on Qualifications

Location : Little Rock Convention & Visitors Bureau, AR

Job Type : Full Time- Regular Position

Job Number : CVB-2023-111

Department : Little Rock Convention & Visitors Bureau

Division : Operations

Opening Date : 11 / 08 / 2023

FLSA : Exempt

Bargaining Unit : LRCVB

Supervisory Responsibility? : Yes

On-Line Applications Only? : Yes

Department : : CVB

Grade : C43

The City of Little Rock provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws.

City of Little Rock complies with applicable state and local laws governing non-discrimination in employment in every work location.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Objective & Safety / Security Sensitive Designation

This position is designated as a safety / security sensitive position and is subject to random drug and alcohol screening.

JOB OBJECTIVE : Direct and coordinate activities of Technical Services Department, including, managing its personnel, maintaining systems and developing and managing a budget.

Essential Functions

ESSENTIAL JOB FUNCTIONS :

1. Direct and coordinate activities of Technical Services Department by performing the duties personally or through subordinates.

2. Perform strategic planning and analysis, determine needs and resolve problems.

3. Plan and develop policies and procedures for carrying out technical operations.

4. Ensure efficient operation of all audio and visual equipment.

5. Modify, maintain, design, plan and arrange sound, lighting, stage systems and audio-visual equipment.

6. Act as primary liaison with the Little Rock Stage Group, Inc.

7. Ensure proper use of technical equipment at all facilities.

8. Recommend equipment upgrades and replacements as needed.

9. Control of inventory of all technical equipment.

10. Supervise the set-up of technical equipment to ensure specified event requirements are met.

11. Develop departmental budget and monitor expenditures.

12. Identify and train employees as needed personally or through subordinates.

13. Effectively schedules full-time, part-time and / or temporary staff to meet the daily needs of the Technical Services Department and the LRCVB.

14. Participates in Management level problem solving and decision making processes.

15. Participates in meetings, events, and activities, externally and internally, as assigned.

16. Interacts in a positive and responsive manner with clients, attendees of events, seminar speakers, and the general public.

17. Operates a personal computer, internet, e-mail and various other software packages in the performance of essential functions.

18. Operates a LRCVB automobile in the performance of essential functions

Minimum Qualifications, Additional Requirements and Supervisory Responsibilities

MINIMUM QUALIFICATIONS : These knowledge, skills, and abilities are usually, although not always, acquired through the completion of a Bachelor's degree in Technical Theater, Fine Arts or a related area from a four-year college or university, and five (5) years of related experience.

Equivalent combinations of education and experience will be considered.

ADDITIONAL REQUIREMENTS : Must possess a valid Arkansas Class D (Non-Commercial Vehicle) Driver's License before employment and maintain licensure for the duration of employment in this position.

Must show proof of valid automobile insurance before being approved to drive any LRCVB vehicle.

Must be available to work evenings, holidays, and weekends as required.

Application Requirements

• Online applications only
• Applicant's answers to supplemental questions will be used to screen for minimum qualifications electronically.
• Please include a complete work history when completing application. Work history may impact initial salary offer amount for the successful candidate.
• List of qualified applicants will be considered active for up to six (6) months and may be used to fill future openings with same or similar minimum qualifications.
• All communication regarding application status will be sent to candidates via text message / email address listed on account.
• You may check your inbox in your account to review all notices sent to the email address associated with your applications.
• Applicants may check application status for any position by logging into their account at or contacting Human Resources at (501) 371-4590 if they are having computer difficulties.

LRCVB Benefits - Full-Time Employees

Health Insurance - Cigna - Cost per pay period Base Plan - Emp only : $18.24; Emp + Spouse : $271.67, Emp + Child(ren) : $178.

80; Family : $454.36. Buy-up Plan : Emp only : $43.86; Emp + Spouse : $327.65, Emp + Child(ren) : $224.48; Family : $530.

75. Two (2) plans to choose from : Base Plan (High Deductible); Buy-up Plan (Point of Service)

• Base Plan : $2,000 deductible (in network), 100% after deductible
• Buy-up Plan : $1,500 deductible (in network), $35 co-pay for PCP - $60 co-pay for specialist; Prescription co-pays : $15, $35, $60 (Retail Specialty : $100 copay)
• Effective 1st of the month following 30 days of regular full-time employment

Dental Insurance - Emp : $0; Emp & Spouse : $11.45; Emp & Child : $15.99; Family : $30.39 per pay period

• Delta Dental - $50 deductible except for Preventative Services
• $0 deductible for Preventative Services
• Maximum of $1,000 annual benefit per person per calendar year
• Effective 1st of the month following 30 days of regular full-time employment

Vision Insurance - Emp : $4.02; Emp & Spouse : $7.64, Emp & Child : $8.24 and Family : $11.74 per pay period

• Delta Vision - $0 deductible - co-pays and allowances; $10 co-pay for well vision exam (once every 12 months) plus $20 co-pay for materials lenses & frames or contact lens fitting & evaluation
• $150 allowance for frames (once every 24 month frames / 12 month lenses)
• Or - Contact Lens - $150 allowance for contacts
• Effective 1st of the month following 30 days of regular full-time employment

Life Insurance - LRCVB pays employee premium (dependent life not offered)

• 2 times annual salary rounded to the nearest thousands of coverage to a maximum of $350,000
• Effective 1st of the month following 30 days of regular full-time employment

Accidental Death and Dismemberment - LRCVB pays employee premium

• 2 times annual salary rounded to the nearest thousands of coverage
• Effective 1st of the month following 30 days of regular full-time employment

Long Term Disability - LRCVB pays employee premium

Effective the first day of the month following 30 days of regular full-time employment.

Pension - Automatic enrollment, effective the first day of regular full-time employment

• Defined Benefits Plan : 4.5% employee contribution / 9% employer contribution
• Vested after 5 years of service; Normal retirement age is 65.

Flexible Spending Account / Health Savings Account -

• Choose from FSA (with Buy-up Plan), HSA (with Base Plan) or Dependent Care Expenses,
• FSA - can enroll at Open Enrollment or after one year of service
• HSA - can enroll during initial enrollment period or at Open Enrollment

Deferred Compensation - Arkansas Diamond Plan - employee contribution only, no employer contribution.

Voluntary Supplement Coverage - AFLAC (accident, cancer, etc.) voluntary insurance for employee, spouse and / or child(ren).

Tuition Assistance - $1,000 per semester, up to $3,000 per calendar year, available after 6 months of employment.

Paid Time Off (PTO) Leave Policy

Years of Service Accrued per Pay Period Yearly PTO Accrual Max carryover

0 - 3 years 6.16 160.16 320

3 -10 years 7.70 200.20 320

10 - 20 years 8.62 224.12 320

20 + years 10.16 264.16 320

Short Term Disability (STD) Leave Policy

Years of Service Accrued per Pay Period Yearly PTO Accrual Max carryover

All 1.85 48.10 1000

Unused PTO hours in excess of the maximum will be transferred to STD account annually up to the maximum carryover for STD hours.

Do you have a Bachelor's degree in Technical Theater, Fine Arts or a related area from a four-year college or university, and five (5) years of related experience?

If yes, please explain this experience. (Please ensure this information is included in your work history.) If not applicable, please enter N / A.

Do you possess a valid Arkansas Class D (Non-Commercial Vehicle) Driver's License?(Must maintain licensure for the duration of employment in this position.)

Are you able to show proof of valid automobile insurance?

Are you available to work evenings, weekends, and holidays as required?

How did you find out about this particular position?

• LRJobs.LittleRock.gov
• Facebook / Social Media
• Arkansas Business
• KARK4 / FOX16 Social Media Live
• Newspaper (Arkansas Democrat Gazette or El Latino)
• City Employee
• Friend or relative who does not work for the City
• Internet Search Engine (Google, Yahoo, Bing)
• Career Builder / Indeed
• Government Jobs
• Indeed
• College / University Career Page
• Career Fair
• Virtual Job Fair
• Career Counselor (Military or Goodwill, Workforce)
• Re-entry Program (Community Programs)
• Department of Workforce Services
• Professional Association
• Other

Required Question