UNIV - Information Systems/Business Analyst I- IT: College of Health Professions

Job Description

Job Duties

Provides day-to-day support for students in the use of laptops and other technology by managing walk-in requests and Service Now ticket requests as needed.

Assist in orienting students regarding the use of university and college hardware, software, and networking infrastructure.

Provide other assistance in support of faculty and students in classrooms, online and in-person as necessary.

Assists in technology training for faculty and staff. Assist in managing Service Now tickets and provide other assistance in support of faculty and staff as necessary.

Assists in upgrading CHP's hardware and software (including new computer workstations, portable computers, file servers, software, and menu systems) such that users operate with the best technical network services possible.

Assists in troubleshooting post-installation as needed.

Performs additional administrative, supervisory, and management duties as required to ensure the smooth operation of services related to the College’s educational technology.

A high school diploma and two years experience in computer system development and modification. A bachelor's degree in a related area may be substituted for the required work experience.

Additional Job Description

Minimum Requirements : A high school diploma and two years experience in computer system development and modification. A bachelor's degree in a related area may be substituted for the required work experience.

Physical Requirements : (Note : The following descriptions are applicable to this section : Continuous - 6-8 hours per shift;

Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position.

Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking / mobile.

Frequent) Ability to work indoors. (Continuous) Ability to work in confined / cramped spaces. (Infrequent) Ability to bend at the waist.

Frequent) Ability to fully use both hands / arms. (Continuous) Ability to perform repetitive motions with hands / wrists / elbows and shoulders.

Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions.

Continuous) Ability to lift, lower, push or pull objects 15 lbs. or more, unassisted. (Infrequent) Ability to maintain 20 / 40 vision, corrected.

Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance.

Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance / relationship between objects;

depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to hear and / or understand conversations.

Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in dusty areas. (Infrequent)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and / or federal regulations.

All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

For further information about the E-Verify program