Division Leader, Personal & Small Commercial Lines - SBU (Remote or In the Office)

Job Description

International Insurance Group is seeking an exceptional individual who combines visionary thinking and excellent leadership skills, with the ability to execute the vision for the future while achieving short & medium-term results.

This individual will need to have the understanding, desire and the capability to grow and scale our Personal Lines & Small Commercial Division (Strategic Business Unit) :

Key Responsibilities :

Responsible for the overall leadership, budget and growth of this Division, which consists of 30 staff and approximately $15mill in annualized premium.

• Strategic Growth : Identify market opportunities, especially within bilingual communities, and implement business plans for expansion and profitability.
• Team Management : Lead and mentor our excellent teams across sales, service, and retention to foster collaboration and high performance.
• Client & Carrier Relations : Build and maintain relationships with key clients, insurance carriers, and stakeholders.
• Operational Oversight : Ensure day-to-day operations comply with industry regulations, optimizing workflows for maximum efficiency.
• Financial Management : Oversee the division’s budget, monitor KPIs, and ensure financial targets are met or exceeded.
• Product Development & Marketing : Collaborate on product development, stay updated on industry trends, and drive marketing initiatives to grow the client base

Requirements

• 7+ years in insurance, specifically in Personal Lines & Small Commercial (commercial auto is a plus).
• Leadership : Proven experience managing high-performing teams and achieving organizational growth.
• Education : Bachelor’s degree in Business, Finance, or Insurance (MBA preferred).
• Skills : Strong sales, negotiation, communication, interpersonal and data analysis abilities.
• Technology : Proficient in insurance software and technology solutions.
• Bilingual : A plus, as we serve ESL customers (Albanian, Romanian, Russian, Ukrainian).

Key Competencies :

Leadership, Strategic Thinking, Customer Focus, Analytical Skills, and Adaptability.

Benefits

Benefits

1. You can

Work from Home and / or from office in North Royalton, OH

2. We offer a

competitive pay scale based on experience and results. A combination of salary and performance-based bonuses

401K Match

4. You will have career

growth opportunities with International Insurance Group

5. You will become a licensed professional working in the insurance field,

in one of the largest industries in the United States

6. Paid extensive

Training & Mentorship Program

Medical, Dental, Vision Insurance (shared cost)

8. Paid Vacation Time, Federal Holidays and paid Bereavement time

9. You will be a part of a well-established, 77 employee agency which ranks* in the top 1% of agencies for great customer experience

You will have a voice . We consistently invite our staff to provide feedback about their work experience.

11. You will have the access to represent over 25 top insurance carriers in the industry, throughout 23 states, specializing in personal lines, life, commercial and trucking

Who We Are :

• We are a fast-growing insurance agency, headquartered in Northeast Ohio, specializing in serving English as a Second Language Customers (Albanian, Romanian, Russian, Ukrainian speaking customers) in our 28 licensed states.
• Current Agency size is approximately 77 staff with $45mill in annualized premium
• Our long-term 30-year goal is to become a 1,000 Soul Company serving 25 different language groups throughout the United States
• Most of our client interaction is through phone or email. We have an excellent NPS score (91 YTD thru August 2024) and have an excellent group of insurance carrier partners.
• We strive to operate with integrity and trust in all we do. You will be part of a work-family environment, driven by our 3 Core Values of Integrity, Impact and Grit.
• We strive to honor God and be respectful of each other, our customers, and other stakeholders. Our purpose is to protect and encourage our clients American dream.

Requirements

7+ years in insurance, specifically in Personal Lines & Small Commercial (commercial auto is a plus). Proven experience managing high-performing teams and achieving organizational growth.