Customer Service Representative
BC forward is currently seeking a highly motivated Client Support Specialist / Customer Service for an opportunity in Elk Grove Village, IL 60007
Position Title :
Client Support Specialist / Customer Service
Location :
Elk Grove Village, IL 60007
Anticipated Start Date :
Aug 26 2024
Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.
Expected Duration : 6 Months
6 Months
Job Type : FULL TIME (>
FULL TIME (>
40 HRS WEEKLY) CONTRACT HYBRID
Pay Range : $20 - $22
$20 - $22
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.
g., benefits, paid time off, per diem, etc.).
Job Description :
ESSENTIAL JOB FUNCTIONS ·
The nature of what you do every day will not change your #1 goal is to help clients who have between 50 - 999 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client.
There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day.
You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on.
As a result, your client satisfaction scores make you proud.
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