Dental Implant Sales & Clinic Success Manager, USA
Full-time
SDS Swiss Dental Solutions USA is looking for a results-driven sales and clinic success manager with an entrepreneurial spirit to actively seek out and engage customer prospects while running an established sales area within a defined territory and customer assignments.
SDS offers the world's best all-ceramic dental implant system and Swiss BioHealth® concept to general practitioners and specialists.
SDS Swiss Dental Solutions USA is a subsidiary of SDS Swiss Dental Solutions AG based in Switzerland. Our US HQ is in Plymouth, MA.
Our goal is to increase market presence in the US and create a strong name for ourselves in the dental implant space.
To do so, we need a sales and clinic success manager with a go-getting attitude to provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, acquisition levels, and profitability.
Responsibilities include but not limited to :
- Present, promote and sell products / services using solid arguments to existing and prospective customers
- Provide in-practice product support and training to Dentists and their teams
- Establish, develop, and maintain positive business and customer relationships
- Reach out to customer leads through cold calling and also existing customer leads via our customer journey portal
- Expedite the resolution of customer problems and complaints to maximize satisfaction while working with our client support team
- Achieve agreed upon sales targets and territory revenue growth.
- Coordinate sales effort with sales team members and other client support departments in the USA and in Europe
- Analyze the territory / market's potential, track sales and provide regular status reports of trends and activity
- Very open to continuously improve through feedback and apply into action.
Skills :
- Proven work experience as a dental sales representative, dental surgical assistant, and / or dental technician
- Familiarity with CRM practices along with ability to build productive business professional relationships
- Highly motivated and target driven with a proven track record in sales and customer satisfaction
- Excellent selling, communication, and negotiation skills
- Prioritizing, time management and organizational skills
- Ability to create and deliver presentations tailored to the audience needs including speaking in front of both small and large audiences
- Relationship management skills and openness to constructive feedback
- Can work independently under remote supervision and within a team.
- Familiar with Apple and Microsoft products.
- Ability to lead small teams during industry meetings.
Ideal candidate will / has :
- Authorized to work in the US.
- Graduated from high school and completed at least two years of college or a trade school
- Has a background and at least 2 year’s experience in dental assisting or dental technician
- Currently resides in Eastern or Central United States with no plans to relocate*
- Is familiar and comfortable with selling
- Can successfully complete a criminal background check and pass drug screening as per state law
- Can work overtime as needed
- Has reliable mode of transportation and is comfortable with flying in a commercial airplane and driving a car for short and long periods of time.
- Can present over Zoom / Teams / Facetime
- Can travel for several nights at a time
- Has experience building presentations and presenting to small and large audiences.
- Can work independently with minimal supervision and within a team.
- Is comfortable working on the telephone and also in person
- Can adjust work priorities quickly to meet / exceed company goals and KPI’s
- Is comfortable and can show experience working in a fast paced environment with changing priorities and goals.
Job Type : Full-time
Benefits :Travel requirement :
- Up to 75% travel Work setting :
- Clinic
- Clinic
- Office
- Operating room
- Private practice
- Conferences
- Education courses