It will be 6+ Months of contract with possible extension.
Apart from that we have openings in Boydton,VA -San Antonio, TX- San Jose , CA - West Des Moines, IA
Title : Data Center Technician-S3 DC Tech
Duration : 6+Months Contract (possible extension)
Location : East Valley and West Valley AZ
Onsite only
About the Role :
Our Team is currently seeking a strong Data Center Technician to support both company-specific servers as well as data center buildouts at customer data centers.
The ideal candidate balances strong technical hardware, physical network set up, and verbal / written communication skills, who are also are highly analytical with superior attention-to-detail, self-motivated, and a positive, humble 'results driven' attitude.
What you'll do :
Ideally, a candidate will be adept in both hardware troubleshooting, physical network setup, and communication skills. However, a candidate strong in one field will be considered if the individual has the aptitude and skills to become an expert in multiple areas.
Hardware Troubleshooting Related Skills
- Great server hardware knowledge with a deep understanding of all component & system type failures
- Proven RCA or Failure analysis history
- Experienced in controlled experiments to determine the root cause.
- Assist in conducting failure analysis on-field issues until the root cause is determined based on :
- Controlled testing of suspect hardware, system, or firmware
- Engagement of internal engineering departments and the customer
- Proactively and reactively support field deployments globally by :
- Maintaining deployment equipment, image, and software
- Learning new products in the production or lab environment
- New Product Introduction training for site leads and technicians in the field.
- Assisting field technicians to resolve known and unknown issues real-time.
- Assist in tracking server fleet health to investigate trends, new unknown issues, and validate that maintaining customer SLA.
- Utilize Linux and Windows Command-Line to troubleshoot hardware.
- What You'll Bring :
Minimum expectations :
- 3+ years of experience
- CompTIA A+ or equivalent experience
- CompTIA Server+ or equivalent experience
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