Position Summary
The primary role of the Operations Specialist - Retail is to partner with the Operations Supervisor to ensure success in all guest interactions and transactions with a Guest First mentality.
Will maintain the cash office and Operations counter with precise execution of Standard Work.
Position Description
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Complete and demonstrate the ability to effectively execute all company training modules
Greet and engage guests on sales floor
Help in Kids Spaces as needed
Ensure team completes and demonstrates the ability to effectively execute to company expectations
all new hire and ongoing training modules
Completes required training in the expected timeframe, and participates in ongoing learning opportunities
Execute standard work expectation in the front end, fun room, prep kitchen, and beverage bar
Assist Store Manager in resolving guest escalations, returns, discounts
Ensure check-out / in processes is executed
Execute cash office procedures to exacting standards in Standard Work about 40% of the day
Establish a self-audit routine in compliance with Asset Protection Audit
Ability to work weekends and most holidays
Able to work in a fast-paced environment
Ability to effectively communicate with all levels of leadership
Ability to work weekends and most holidays
Able to work in a fast-paced environment
Qualifications
Education / Experience : High School Diploma or GED equivalent. 1 year of retail experience in a direct customer interactive environment required.
1-2 years of customer service experience. High volume experience is preferred. Equivalent combination of education and experience will be considered.
Computer Skills : To perform this job successfully, an individual must have proficient experience in Microsoft Office programs.
Position Hiring Range
The hiring pay range provides a guide for what we would reasonably pay for the position. Pay will be determined by several factors, including but not limited to : applicant’s education, relevant work experience, knowledge, skills and abilities, as well as internal equity and alignment with geographic market data.
Living Spaces reserves the right to modify this pay range at any time. P ay is determined by various factors including market demand, applicable skills, work experience and education, location, company budget, and in-demand skill sets.
Compensation : $15.00 - $19.45
Retail, Guest Services, and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI’s.
Benefits Include :
FHA Customer Service Specialist
Key Responsibilities:Provide excellent customer service, responding to calls and emails on FHA guidelines and proceduresUtilize mortgage industry knowledge to locate answers and follow standard operating proceduresDocument all contacts in a database and stay updated on FHA mortgage processesRequired...
Retail Customer Service
Hiring immediately for Retail Sales Associates / Retail Customer Service!**. Providing excellent customer service by greeting customers, interacting with customers in person and on the phone. We are currently hiring for Retail Customer Service Representatives **(Pawn Broker)** and we would love to h...
Retail Customer Service
Hiring immediately for Retail Sales Associates / Retail Customer Service!. Providing excellent customer service by greeting customers, interacting with customers in person and on the phone. Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*. Customer service, cashi...
Student Customer Service Specialist
Student Customer Service Specialist. The Student Customer Service Specialist serves an important role in the daily operations of ASU Enterprise Partners (ASUEP) and its subsidiaries. The Student Customer Service Specialist is responsible for completing multiple daily and weekly office tasks in suppo...
SALES/ CUSTOMER SERVICE - 4 AM Shifts - NEW GIFT SHOPS IN MESA AIRPORT
A Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. Demonstrate selling experience in a fast paced, service-oriented retail setting. This position ensures a positive customer shopping exp...
Retail Customer Service Cashier
General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs. Love’s continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel ...
Lead Retail Customer Service Associate
Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services. Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates. Ta...
Retail Customer Service Associate
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to...
Customer Service - Customer Care Specialist
Provide customer service to rental car customers by addressing general inquiries, receipts or payments pertaining to tolls and violations with a smile in your voice. What you'll do as a Customer Care Specialist I:. If you enjoy working in a fast-paced environment, pushing yourself to always impr...
Retail Sales Associate / Customer Service
Hiring immediately for a retail sales associate / customer service representative in the beauty industry. Retail Sales Associate / Customer Service Representative Benefits:. Retail Sales Associate / Customer Service Representative Qualifications:. The Amazing Lash Studio® brand is the industry leade...