Director of Operations

Company Overview :

Whiskey Joe's is known for its waterfront views, vibrant atmosphere, and tropical fare that blends fresh local ingredients with island-inspired flavors.

We take pride in delivering an unforgettable dining and event experience. Join our leadership team and bring your passion for hospitality and operational excellence to our vibrant, guest-centric environment.

Top-notch Benefits :

• Competitive salary
• Quarterly bonus
• Benefits including vacation pay, medical, dental and vision insurance
• Lifestyle Spending Account, this benefit supports you and your family in numerous ways such as through gym memberships, child care, groceries, student loans & more!
• Company dining package with allotted spending amount each month
• Variety of Supplemental Benefit Plans for life’s unknowns
• 401k with annual employer match after 12 months (ER match 25% of the first 5% contribution)
• Employer paid life Insurance throughout the length of employment
• Paid / Floating holidays for 5 major holidays
• Education Assistance Program (EdAP) for hospitality related education growth
• Employee Assistance Program (EAP) to assist with work life balance
• Management Referral Program with up to a $4,000 payout for qualifying management positions

Position Summary :

The Director of Operations will be responsible for overseeing multiple restaurant locations, ensuring operational excellence, and driving overall profitability.

This role requires a strong leader who can mentor and develop restaurant management teams, maintain high standards of quality, and implement strategic initiatives to achieve company goals.

Key Responsibilities :

• Operational Leadership : Oversee daily operations across multiple restaurant locations, ensuring efficiency, consistency, and adherence to company standards.
• Team Development : Mentor and support restaurant General Managers and their teams to foster a culture of continuous improvement and exceptional service.
• Financial Management : Drive profitability by analyzing financial reports, controlling costs, and implementing strategies to increase revenue.
• Quality Control : Ensure high standards of food quality, safety, and customer service are consistently maintained.
• Strategic Planning : Work closely with senior leadership to develop and implement operational strategies that align with company objectives.
• Compliance : Ensure all locations comply with health, safety, and company regulations.
• Guest Experience : Champion a guest-centric approach to ensure every guest has a 5-star, memorable dining experience.

Qualifications :

• Minimum of 6 years of progressive experience in full-service, fast-paced restaurant management in a similar environment (at least 3 of which were at GM level), with at least 2 years in a multi-unit leadership role overseeing a minimum of 30MM in combined annual revenue.
• Strong business acumen with the ability to analyze financial statements, budgets, and operational data.
• Excellent communication, interpersonal, and problem-solving skills.
• Proven track record of effectively leading and developing high-performing teams.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Flexibility to work evenings, weekends, and holidays as needed.

Travel : Local travel.

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. All job offers are contingent upon successfully passing pre-employment background check.