Site Reliability Engineer-Federal

Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries.

Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.

Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.

NOTE : U.S. citizenship is required for this position due to the nature of the customers assigned to this role.

We're looking for an experienced Site Reliability Engineer to join our Site Reliability Engineering team. Reporting to the Manager- Site Reliability Engineering, you'll be responsible for :

• Work with Software Engineering and Infrastructure teams to design, implement, and deploy end-to-end monitoring solutions.
• Manage the deployment of patches, upgrades, and administrative tools / utilities.
• Monitor applications & services, participate in on-call rotations, and address issues while developing strategies to prevent future incidents.
• Troubleshoot problems, resolve issues, and communicate solutions.

What We're Looking for (Minimum Qualifications)

• 2+ years of experience working in 24 / 7 NOC operations, production cloud platforms, and associated processes and automation workflows.
• Working knowledge of Linux / UNIX and related applications.
• Familiarity with a programming language (e.g., Python, Go) and scripting languages (e.g., Bash).
• High-level understanding of networking standard protocols and components such as HTTP, DNS, TCP / IP, ICMP, the OSI Model, Subnetting, and Load Balancing.

What Will Make You Stand Out (Preferred Qualifications)

• Passion for solving technical challenges in running a resilient cloud platform with high Service level agreement.
• Constantly drive to improve, optimize, and identify opportunities for process improvement.

This role offers remote work options.

At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure.

We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs.

For more information on our commitments to DEIB, visit the Corporate Responsibility page of our website.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including :

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

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