Service Manager
Location : Franklin, MA, US, 02038
Company Description :
Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology.
As one of the worlds largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.
Job Responsibilities :
Responsible for financial performance and day-to-day activities of service function. Monitor repairs for quality, timeliness, and efficiency.
Monitor compliance with warranty and with planned maintenance and full maintenance contracts. Provide technical assistance. Conduct meetings.
- Develop service sales strategies and coordinate with other departments. Coordinate activities among Parts Manager, Sales Managers, and used equipment.
- Maintain direct contact with current or prospective customers at end user locations. Address customer service issues.
- Recruit, select, train, develop, and counsel direct reports. Ensure compliance with all environmental and safety regulations.
Review sales revenue. Prepare budget for management approval.
Qualifications :
- A two-year college degree with 5 to 7 years experience servicing industrial equipment preferred.
- Good written communication, verbal communication, and customer care skills.
- A valid drivers license, good driving record, and the ability to safely operate lift trucks.
Work Authorization :
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided.
Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits :
Crown offers an excellent wage and benefits package for full-time employees including Health / Dental / Vision / Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EO / AA Employer Minorities / Females / Protected Veterans / Disabled
Nearest Major Market : Boston
Job Segment : Service Manager, Manager, Warehouse, Forklift, Customer Service, Management, Manufacturing
Service Delivery Manager
Our Team is looking for a Service Delivery Manager (SDM) with the experience and leadership capabilities to manage IT technicians and engineers supporting R3 Managed Services clients. Performing root cause analysis (RCA) of deviations from expected results, and developing, with the Services Delivery...
GMP Site Manager
With nearly a century of experience, our excellent service delivery distinguishes us from other facility services providers. GDI provides unequalled capability and expertise in the facility services sector across Canada and the United States. Our broad knowledge and competencies in integrated facili...
Field Service Manager
The Field Service Manager will be responsible for 2 remote Field Service Engineers, 1 onsite Service Technician and 1 Service Administrator. The Field Service Manager is a hands on role, both managing/directing/training the service team, but also will be required to provide service work at customer ...
SENIOR MARKETING MANAGER - Babson College Dining Services- Babson Park, MA
Senior Campus Marketing Manager. You will actively engage all guests with the use of social media platforms, survey tools and focus groups to determine Guest Satisfaction, assess opportunities for new points of service, concepts, menus and delivery, etc. Directs staff to provide scheduled retail ser...
Senior Manager, Data Engineering - Enterprise Identity Services
The identity demographic information is used to power programs and services that help drive customer safety and access to services. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. This r...
Retail Department Manager - Sales and Service
The Sales and Service Manager (SSM) leads a dedicated team of Associates, fostering a collaborative environment aimed at providing exceptional service to our Customers within a clean, safe, and well-maintained store. Tasked with assuming ownership of their assigned departments, the Sales Service Man...
Account Manager - HVAC Service and Solutions
In an assigned territory, partner closely with Independent Manufacturers Representatives, District Office and Service Center Managers, sales colleagues, the parts team, and our technicians. Daikin Applied is seeking an Account Executive who will act as a technical sales expert developing and maintai...
Outreach Case Manager (35 Hours) - DD Individual Supports Blackstone Valley
The Outreach Case Manager will provide In- Home Supports that consist of services and supports for a variety of activities that may be provided regularly, to enable the individual to work and live independently and in the least restrictive setting in the community. In addition, the Outreach Case Man...
Outreach Case Manager (35 Hours) - DD Individual Supports Blackstone Valley
Outreach Case Manager (35 Hours) - DD Individual Supports Blackstone Valley. At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life. We pay for your hi...
Auto Mechanic, Service Manager or Service Technician - French speaking only
Are you an auto mechanic, dealership service manager, service technician, a recent grad with auto mechanics education, and/or someone who has a love and passion for all things auto? The Mechanical Claims Specialist (MCS) role at Ally is perfect for those who love working with cars but are tired of t...