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Marketing & Communications Associate Strategist Customer Loyalty & Retention

Marketing & Communications Associate Strategist Customer Loyalty & Retention

Regions FinancialBirmingham, AL, US
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Marketing Business Line Strategist

At Regions, the Marketing Business Line Strategist contributes to integrated marketing efforts designed to meet and exceed customer needs and expectations as well as drive business outcomes including profitability, growing customer base, and deepening relationships. This position serves as a liaison between Marketing and various business lines.

Primary Responsibilities

  • Contributes to the development and overall execution of the Marketing plan and committed outcomes
  • Partners with Marketing / SCX centers of excellence and business teams to continuously innovate, identify, and test new and radical marketing programs
  • Partners with product, brand, and content teams to ensure marketing programs deliver personalized communications that meet the needs and preferences of the Banks customers
  • Partners with the content and execution team to develop and manage a creative / content roadmap across channels
  • May offer advice and guidance to junior strategists

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

  • Bachelor's degree in Marketing or a related field
  • Five (5) years of Banking and / or Marketing experience
  • Preferences

  • Master of Business Administration (MBA) or a related graduate degree
  • Experience working on cross-functional teams
  • Direct and digital marketing experience
  • Knowledge of marketing principles and measurement
  • Skills and Competencies

  • Ability to build strong relationships with business partners across various functions
  • Ability to research, analyze data, and derive facts
  • Ability to work in a fast-paced, multi-tasked environment
  • Ability to work under pressure and meet deadlines
  • Knowledge of marketing principles and measurement
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
  • Sense of urgency, solid judgement, and prioritization skills
  • Strong verbal, written communication, and organizational skills
  • Strong work ethic and self-motivation
  • Design and optimize customer onboarding, loyalty and retention programs for Consumer bank customers.
  • Support overall Consumer Strategy team through :
  • Coordinating key internal communication & tracking deliverables.

  • Supporting research on markets, competitors, and trends.
  • Experience with Financial education programs and Customer Content strategy is a plus.
  • This position is intended to be onsite in Birmingham, AL. Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense.

    Full time

    Compensation Details

    Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include : experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

    The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

    Job Range Target :

    Minimum : $85,702.10 USD

    Median : $110,920.00 USD

    Incentive Pay Plans : This job may participate in an annual discretionary bonus plan.

    Benefits Information

    Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

  • Paid Vacation / Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program
  • Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time.

    Location Details

    Regions Center

    Location : Birmingham, Alabama

    Equal Opportunity Employer / including Disabled / Veterans

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    Marketing Strategist • Birmingham, AL, US

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