Customer Service Representative

Robert Half
Chantilly, VA, United States
Full-time
We are sorry. The job offer you are looking for is no longer available.

About the Role :

Join the Financial Aid Support Team (FAST) as a Financial Aid Support Representative. This role offers the potential for internal promotion and growth within the organization.

As a full-time employee, you'll enjoy benefits such as 100% tuition reimbursement and discounted tuition for family members.

Key Responsibilities :

  • Provide support and answer financial aid questions in a call center environment
  • Assist students with financial aid processes, primarily via phone
  • Learn and use financial aid terminology and understand higher education as a business
  • Be proactive and assist Title IV users, helping 34,000 students
  • Maintain a friendly, warm, and welcoming demeanor

Qualifications :

  • Must Haves :
  • Customer service experience (industry not specified, but phone or restaurant experience is a plus)
  • Willingness to work a hybrid schedule (2-3 days a week in the office)

Work Schedule :

  • Hybrid role : 2-3 days in office, rest remote
  • 4 days ago
Related jobs
Promoted
VirtualVocations
Fairfax, Virginia

A company is looking for a Licensed Insurance Customer Service Representative in the East or Central Region. ...

Promoted
Coverage, Inc.
Chantilly, Virginia

Possesses a supportive and responsive manner with internal and external customers. Support Account Managers through servicing of existing customers . ...

Promoted
VirtualVocations
Fairfax, Virginia

A company is looking for a Voice - Customer Service Representative. ...

Promoted
U-Haul
Herndon, Virginia

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Customer Service Representative. Are you a people ...

Promoted
VirtualVocations
Fairfax, Virginia
Remote

A company is looking for a Customer Service Representative - Remote. ...

Northrop Grumman Corporation
Falls Church, Virginia

...

Gainesville Garage
Manassas, Virginia

We highly value customer service and guarantee our customers will receive exceptional customer care that will keep them coming back. As a Customer Service Rep / Trailer Sales Representative, you kindly greet customers and answer incoming phone calls. Customer Service Rep / Trailer Sales Representati...

Intuit - TurboTax
Virginia, US

The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...

MCI, LC
VA, US
Remote

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...

Intuit - TurboTax
Virginia, US
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...