Pharmacy Customer Service Representative
A company is looking for a Pharmacy Customer Service Representative to assist with pharmacy benefit inquiries and claims resolution.
Key ResponsibilitiesHandle calls and correspondence regarding pharmacy benefit inquiries from providers and membersAssist network pharmacies in processing prescription claims and review claims for accuracyDocument calls in a tracking system to ensure clear and concise resolutionsRequired Qualifications and EducationBachelor's Degree or equivalent relevant work experienceActive / Current National Pharmacy Technician Certification3-5 years of relevant work experience in a health plan, TPA, or PBM contact centerExperience working with health plan, TPA, or PBM contact centerAbility to prioritize and manage through change
Remote Customer Service Representative 50k-60k/Year - Work From Home
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