FWSP Student Clerical - Career Development Center

Job Details

Position Overview

This is a Federal Work Study Program (FWSP) student clerical position in which the student will perform computer and customer service-related duties in an office setting.

Typical duties may include but are not limited to typing, filing, answering telephones, customer service, scheduling appointments, and Microsoft Office experience.

Hours per Week

• 10 20 hours per week.
• Monday Friday, between 8am 5pm.

College / Department Overview

The Career Development Center at the University of Central Oklahoma helps students actively design their future while offering guidance and support for majors and career exploration, graduate / professional school admission, and job search preparation.

Department Specific Job Functions

• Schedule career development appointments for students and alumni via Handshake.
• Respond to information requests and answer questions via phone, email, and in-person.
• Assist with event preparation and execution as needed, such as putting out posters, making phone calls, setting up tables, etc.
• Manage room bookings utilizing Microsoft Bookings.
• Assist with creating relevant marketing content for social media platforms.
• Perform basic troubleshooting for customers regarding virtual resources and services.
• Promote the department and services at events and tabling opportunities.

Enrollment Requirements

Fall / Spring Semesters : All student employees must be enrolled at least half-time to be eligible to work any UCO student position.

Half-time enrollment for fall / spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. International students must be enrolled full-time to be eligible to work as a student employee.

Full-time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.

Summer Semester : Student employees working regular student positions must be enrolled in at least 3 credit hours to be eligible to work during the summer.

Students not enrolled in summer classes must be enrolled in fall classes in order to work during the summer, but they (and the department) will be required to pay FICA taxes.

Student employees working FWSP positions must be enrolled in a minimum of 6 credit hours (if undergraduate) or 5 credit hours (if graduate) in order to work during the summer in a Federal Work Study Program position.

Enrollment Exception : If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources.

This pertains to both regular and Federal Work Study Program positions. Contact for more information.

FWSP Requirements

In order to be considered for the Federal Work Study Program (FWSP), you must be awarded work study through the , and you must accept your FWSP award in UConnect.

Please be aware, the summer FWSP award is a separate application process and not included in the FWSP award for fall / spring.

Enrollment requirements for FWSP employment are the same each semester. Undergraduates must be enrolled in a minimum of 6 credit hours, and Graduates must be enrolled in a minimum of 5 credit hours.

If a student is enrolled in their final semester and the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of remaining credit hours needed to graduate and the anticipated graduation date) and provide the letter to the hiring department for submission to Human Resources.

Contact for more information.

Qualifications / Experience Preferred

• Previous customer service experience is preferred.
• Experience using social media, especially Instagram, Facebook, and Twitter.
• Experience with design software, such as Adobe Illustrator or Canva.

Knowledge / Skills / Abilities

• Ability to work independently without constant supervision.
• Excellent written and oral communication skills.
• Sensitivity of intercultural communication.
• Good interpersonal skills.
• Basic computer skills.
• Detail oriented.
• Dependable.
• Thorough.

Physical Demands

Reasonable accommodation, in accordance with ADA requirements, may be made upon request to enable individuals with disabilities to perform essential functions.