SAP iXp Intern - Content Quality and Transformation [Newtown Square, PA]

What you’ll do

Position Title : SAP iXp Intern - Content Quality and Transformation

Location : Newtown Square, PA

Expected Start Date : June 2024

Contract Duration : 6 months

Work Hours : 40 hours per week

Our focus is to establish a strong collaboration model between cross-functional SAP Teams, that allows us to achieve a partner inclusive digital learning strategy that will steer the business and ensure scalability on :

• Improve digital learning experience through optimized Learning Journeys
• Enhance partner engagement through improved Partner Portal pages
• Establish a seamless partner inclusive collaboration model for digital learning & community collaboration

Our team will execute based on three core principles :

• UPDATE - Ensure the latest digital learning materials are shared
• OPTIMIZE - Streamline and harmonize our Partner Edge Learning Journeys and Partner Portal pages
• REUSE - Leverage best in class content for speed & scale

In an effort to execute against this strategy, we have a strong focus on the quality and ease in consumption of our digital enablement content.

This role will work closely with Partner Digital Learning Content Leads for our solution areas along with our Partner Portal Team from our Digital Partner Office.

The focus of this role is in support of the quality of these assets. SAP has quality review guidelines for externally facing content.

This role will be the first level reviewer of these assets as part of a quality gate before they are published. The position will work with key stakeholders to ensure content is ready for publication in SAP’s Digital Asset Management System and the SAP Partner Portal.

The function will have a direct impact on the quality of the assets we publish for our 2024 sales and enablement programs.

Additionally, as we transform our learning content to a new platform, this role may engage in support of the transition of that content to new templates to modularize and enhance the content.

This part of the workstream would work closely with the Content Lead assigned to the solution area to align on strategy and specific tasks for the work effort.

Finally, this role may engage to support our Partner Delivery Groups in the SAP Community in support of content moderation, quality and reporting.

Training will be provided for the role including enablement on our tools, templates, quality / compliance guidelines etc.

What you bring

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• High attention to detail to ensure quality reviews are completed
• Ability to evolve existing processes and execute new strategies
• Results oriented able to prioritize, problem solve, work under pressure and meet deadlines
• High level of problem-solving, organization and time management skills
• High degree of personal initiative and ability to work in an evolving environment and balance the needs of various stakeholders
• Tolerance for rapid change; ambiguity; flexibility and steady temperament
• Ability to prioritize according to changing business priorities
• Must thrive in a fast paced and challenging environment
• Outstanding interpersonal / diplomatic tact, collaboration, listening, and process facilitation skills
• Strong verbal and written communication skills
• Ability to build consensus, create momentum, and work well cross-functionally with other departments and varying levels of management
• Experience working with global organizations with multi-cultural and virtual management preferred
• Experience with content curation & review, especially for digital learning helpful

Meet your team

Our strategy is to sell and deliver with and through our partners to achieve our 2025 business goals at SAP. A key aspect to achieve this goal is partner enablement including a strong foundation of digital learning with best in class, consumable learning assets.

We are therefore seeking a Partner Digital Learning Programs Content Quality, Transformation & Community Intern to support our Partner Solution Enablement Digital Learning, Content & Programs Team.

The focus of this role will be in support of our digital learning strategy and programs for our solution areas.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.

Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.

At SAP, you can bring out your best.