Job Description
Job Description
La Clinica de Familia (LCDF) is a FQHC with several locations in Southern New Mexico. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico.
Our mission statement definitely speaks to what La Clinica de Familia stands for, which is to empower and enrich families, individuals, and communities by providing quality medical, dental, behavioral health and educational service for people of all cultures
Non-exempt
$14.62
Job Summary :
Responsible primarily for maintenance of medical records and respective patient information. Ensuring confidentiality, safe-guarding, and in compliance with applicable LCDF policies and standards.
Also assists with other front office functions, especially providing effective customer service to patients, at assigned clinic.
Core Competencies :
- Excellent communications skills; demonstrate courtesy and respect; bilingual English / Spanish (required)
- Must have excellent phone etiquette
- Must possess excellent time management skills
- High attention to detail with high degree of organization
- Must be self-initiating and adaptable with ability to communicate to a variety of staff members
- Must exercise excellent judgement
- Must maintain a high level of confidentiality
- Must be able to work well under pressure and with minimal supervision
- Good organization and analytical abilities
- Exceptionally strong customer service, communication and interpersonal skills.
- Advocate for positive patient experience.
- Good basic math skills.
- Basic office skills- ability to use windows based software, copier, fax machine, etc.
- Demonstrated ability to treat patients with respect, dignity and culturally appropriate.
- High level of flexibility.
- Demonstrates competency in basic computer skills Job Requirements :
- High school graduate or equivalent and / or completion of a medical terminology course.
- One-year experience in a records department preferred.
- Ability to work in high stress environment. Benefits :
- Health Insurance - PPO
- Dental Insurance
- Vision Insurance
- 401(K) with employer matching
- Life and AD&D Insurance
- Short Term Disability
- Long Term Disability
- Supplement Life Insurance
- Paid Time Off (PTO)
- Holidays (9)
- Education Reimbursement
- Cafeteria Plan
- Employee Assistance Program
- Travel Reimbursement
17-03-342-05
INDEL
Powered by JazzHR
CFYvkiPTC3
Customer Service Representative (22-03)
Also assists with other front office functions, especially providing effective customer service to patients, at assigned clinic. Exceptionally strong customer service, communication and interpersonal skills. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico....
2X10 Customer Service Representative (Sat. & Sun., 20hrs./wk)
X10 CUSTOMER SERVICE REPRESENTATIVE. We are looking for part-time customer service representatives to support inbound projects while working Saturday and Sunday shifts. This position supports customer service, technical support, and customer sales interactions. This role requires you to interact wit...
Customer Service Representative (03-03)
Also assists with other front office functions, especially providing effective customer service to patients, at assigned clinic. Exceptionally strong customer service, communication and interpersonal skills. For over 40 years, La Clinica has provided services to the residents of Southern New Mexico....
Customer Service Representative - TurboTax (WFH)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
TRAIN ON-SITE TO WORK FROM HOME CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
MCI organically grows, acquires, and operates companies that have a synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing ...
Bilingual Customer Service Representative
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Customer Service Representative - Intuit (Remote)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative
MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...
Customer Service Representative - TurboTax (Remote)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...