Medical Assistant (Front & Back Office) Administrative Assistant I, UNLV Student Health Center [R0143248]

Job Description

The University of Nevada, Las Vegas invites applications for Medical Assistant (Front & Back Office) Administrative Assistant I, UNLV Student Health Center R0143248

ROLE of the POSITION

Student Wellness at the University of Nevada, Las Vegas seeks a full-time Front & Back Office Medical Assistant I, to join our health care team at the Student Health Center and Faculty and Staff Treatment (FAST) Center.

The AAI Office Medical Assistant duties include but are not limited to :

Front Office Duties

• Accurately schedule, re-schedule, cancel, and confirm appointments.
• Enter and update patient / client data into the electronic health record (EHR), forms and reports.
• Verify, obtain and maintain patient / client demographics.
• Perform check-in and check-out procedures.
• Assist and guide patients / clients with patient portal system.
• Trouble shoot portal use issues and resolve portal concerns.
• Accept and process payments according to department procedures.
• Perform assigned clinic opening and closing procedures. Assists as required during daily reconciliation process.
• Follow and complete individual daily closing and reconciliation process per department policy and procedure.
• Maintain and update SWC patient accounts in a timely manner and organized format.

Reception Duties and Customer Service

• Acknowledge and greet patients, clients, and visitors upon entering the Student Wellness Center. Provide accurate general information about SWC and its services.
• Control flow, monitor and manage entry into clinic area.
• Retrieve and respond to messages (phone, in-person, electronic).
• Coordinate deliveries, patient / client / guest / visitor flow with internal departments.
• Ensure a neat, clean and professional appearance of the lobby, self-check-in, and front desk areas. Report damaged or non-functioning equipment / furniture, restroom work orders, or hazards to team lead and / or supervisor immediately.

Back Office Clinical Duties

• Perform accurate and thorough patient intakes, including taking an appropriate patient history and vital signs
• Prepare patients for medical examinations and medical procedures
• Assist healthcare providers with treatments, examinations, and procedures
• Prepare and administer injections and immunizations per SHC policy and procedure
• Prepare, maintain, and stock examination and treatment areas
• Perform and maintain inventory of medical supplies and equipment
• Effectively and efficiently document in electronic health record (EHR) system
• Recognize and respond to emergencies in collaboration with the healthcare provider team
• Teach patients methods of health promotion and disease prevention
• Follow up on patient test results under the guidance of healthcare provider / RN
• Prioritize and perform multiple tasks as needed in the clinic
• Treat patients with compassion, empathy, and professionalism
• Apply principles of universal precautions, aseptic technique, and infection control
• Comply with quality assurance practices
• Participate in infection prevention assessments and safety drills
• Strictly uphold the confidentiality of health information and protect patients’ right to privacy

MINIMUM QUALIFICATIONS

PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30TH, 2024. Please refer to the link for more information :

Graduation from high school or equivalent education and one year of clerical experience which included experience in one or more of the following areas : maintaining records, answering telephones, and reviewing forms, documents and other written materials;

OR six months of experience as an Administrative Aid in Nevada State service; OR an equivalent combination of education and experience as described above.

Successful completion of a medical assistant program (or related education and experience within a healthcare setting) are required.

Must have valid CPR certification.

All candidates must pass a background screening.

This position is considered a healthcare worker and must follow the federal COVID-19 vaccine requirement by providing proof of being fully vaccinated against COVID-19 or have an approved medical or religious waiver on file with Human Resources before their start date.

Questions regarding the federal requirement may be sent to .

Employees of the UNLV Student Wellness Center must be in compliance with our Employee Exposure to Communicable Disease (Prevention of) Policy.

PREFERRED QUALIFICATIONS

Medical assistant national certification preferred

COMMITMENT to DIVERSITY and CAMPUS VALUES

A successful candidate will support diversity, equity, and inclusiveness and contribute to a respectful, positive work environment.

They will use our to guide their decisions and actions and demonstrate our Rebel spirit.

SALARY

Grade 23 Step 1, salary 39,421.44. "Step" means the number assigned by the Division of Human Resource Management to identify a specific rate of pay within a grade.

Per Nevada Administrative Code (NAC 284.170), salaries for initial appointments for classified positions typically begin at Step 1.

• Competitive total rewards package including :
• Paid time off, sick leave, and holidays
• Excellent health insurance including medical, dental and vision
• Comprehensive retirement plans and voluntary benefits programs
• No state income tax
• Tuition discounts at Nevada System of Higher Education (NSHE) schools
• Tuition discounts for spouses, domestic partners, and dependents

PERKS

• Employee recognition and appreciation programs
• UNLV athletics ticket discounts
• Statewide employee purchase program discounts
• discounts on and off campus
• for all UNLV faculty and staff at no cost
• Opportunity for career advancements to leadership roles
7 days ago