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Patient Access Representative

Coastal Pediatric Associates
CBO, SC, USA
Full-time

If you enjoy and respect children from newborns to teens and the in-betweens, you’ll love being a part of the CPA team. We are the largest and fastest-growing pediatric practice in the Lowcountry. Join us at the Coast!

Benefits and Perks :

  • Medical, Rx, Dental, Vision
  • HSA, HRA, HIA
  • Telehealth
  • Life & Disability
  • Employee Assistance Program
  • Paid holidays and vacation
  • 401k
  • Convenient Locations & free parking
  • Paid Volunteer Opportunities
  • Education Assistance : CPA is partnered with the NHA and able to provide NCCA-accredited healthcare certifications at no cost to our employees

Patient Access Representative Responsibilities to Include :

  • Receives all inbound calls from current and potential patients
  • Schedule and coordinate patient appointments, following company protocol, procedures, and provider scheduling templates
  • Schedule patient appointments with the proper provider in the appropriate location
  • Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
  • Updates existing patient demographics by collecting detailed patient information including personal and financial information

Requirements

  • High school diploma or equivalent.
  • Prior medical practice experience preferred.
  • Working knowledge of computer applications. Prior experience with EMR preferred.
  • Ability to speak, read and write effectively.
  • Ability to work independently without direct supervision.
  • Ability to coordinate, analyze, observe, make decisions, and meet deadlines, in a detail-oriented manner.
  • Flexible scheduling availability required
  • 30+ days ago
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