Job Description
Job Description
Join our vibrant team at Florida One Insurance as a Full-Time Bilingual Customer Service Representative! This exciting opportunity allows you to engage with diverse clients, providing solutions in both English and Spanish, creating impactful connections every day.
You'll thrive in our fun, energetic onsite environment where flexibility meets collaboration.
Your hard work will be rewarded with a competitive salary ranging from $46,133 to $65,405 per year, making it not just a job, but a wonderful career path.
Immerse yourself in our customer-centric culture, where your empathetic approach will be celebrated. Become part of a company that values growth, integrity, and problem-solving.
You can enjoy great benefits such as Medical, Dental, Vision, Life Insurance, Competitive Salary, and Paid Time Off. Don't miss out on the chance to make a difference while advancing your career in the dynamic world of insurance!
Hello, we're Florida One Insurance
Florida One Insurance Agency is a leading insurance company committed to delivering exceptional products / services and unparalleled customer experiences.
We take pride in our diverse team, where every member plays a crucial role in ensuring customer satisfaction and success.
We work with a wide range of reputable insurance carriers to ensure that you receive the best coverage at the most competitive rates.
Our commitment to excellence means that you can trust us to guide you through every step of the insurance process, from selecting the right policy to handling claims with efficiency and care.
Your role as a Bilingual Customer Service Representative
As a Customer Service Representative Sales Insurance Agent at Florida One Insurance, your thrilling day begins by reviewing your agenda packed with exciting client interactions.
After checking emails and voicemails for urgent updates, you dive into engaging potential and existing clients through inbound and outbound calls.
With an empathetic approach, you present various insurance products, assess client needs, and craft tailored solutions that truly resonate.
As you handle inquiries about policy details, process new applications, and assist with renewals, you actively update client records and track sales metrics to maximize every opportunity.
Team meetings keep you informed about new products and market trends, ensuring you're always at the forefront of the insurance landscape.
As your shift wraps up, you meticulously document all client interactions and prepare for the next day, blending persuasive sales techniques with genuine customer care to exceed sales targets and foster lasting relationships!
Requirements for this Bilingual Customer Service Representative job
To thrive as a Customer Service Representative Sales Insurance Agent at Florida One Insurance, you need a dynamic blend of skills that embody our core values.
Exceptional communication skills are paramount, allowing you to engage effectively with clients while conveying complex insurance concepts simply and empathetically.
Strong listening abilities enable you to assess client needs accurately and provide tailored solutions. Problem-solving skills are critical, as you'll often need to think on your feet to address inquiries and navigate challenges.
An abundance mindset will empower you to seek opportunities in every interaction, while a humble demeanor fosters trust and rapport with clients.
Time management and organizational skills are essential for juggling multiple tasks, from tracking sales metrics to ensuring thorough documentation.
Moreover, a customer-centric approach, paired with integrity and a genuine passion for helping others, will set you on the path to success in this exciting role!
Get started with our team!
If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!
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