Talent.com
Field Tech Support

Field Tech Support

EchoStarBurlington, NC, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What You'll Do :

You'll visit customers' homes, solve problems, and introduce them to smart home tech.

  • Install and service DISH equipment and smart home products in customers' homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What's in it for You :

  • Career Growth : Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases : Automatic promotion after 6 months with a $1 / hour raise. Additional promotions with 5-10% pay increases based on performance
  • Bonus Potential : Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits : Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks : Complimentary DISH TV ($114.99 / month), discounts on Sling TV ($5 / month), and Boost Mobile plans (starting at $15 / month), company-provided van, tools, and uniforms
  • Paid Training You'll Get :

  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs
  • Skills, Experience and Requirements

    What You'll Need :

  • Valid Driver's License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
  • Climb ladders (up to 40 ft)
  • Lift up to 70 lbs
  • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather
  • Adaptability : Handle changes and unexpected tasks with ease
  • Benefits :

    From versatile health perks to new career opportunities, check out our benefits on our careers website (https : / / careers.dish.com / life / investing-in-you / ) .

    Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

    The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

    We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school / graduation from your application documents before submission and throughout our application process.

    EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com (https : / / www.echostar.com / ) and jobs.echostar.com (https : / / jobs.echostar.com / ) accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

    Click the links to access the following statements : EEO Policy Statement (https : / / www.echostar.com / content / dam / echostar / files / EEO%20Policy%20Statement.pdf) , Pay Transparency (https : / / www.echostar.com / content / dam / echostar / files / Pay%20Transparency%20Nondescrimination%20Provision.pdf) , EEOC Know Your Rights ( English (https : / / www.echostar.com / content / dam / echostar / files / EEOC%20Know%20Your%20Rights.pdf) / Spanish (https : / / www.echostar.com / content / dam / echostar / files / EEOC%20Know%20Your%20Rights%20%28Spanish%29.pdf) )

    Salary Ranges

    Compensation : $25.25 / Hour

    serp_jobs.job_alerts.create_a_job

    Field Tech • Burlington, NC, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Field Service Technician II-Durham / Danville

    Field Service Technician II-Durham / Danville

    Canon U.S.A., Inc.Durham, NC, United States
    serp_jobs.job_card.full_time
    Field Service Technician II-Durham / Danville.Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge.If so, Canon ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Manager, Worldwide Support

    Manager, Worldwide Support

    NutanixDurham, NC, US
    serp_jobs.job_card.full_time
    Hungry, Humble, Honest, with Heart.Are you a passionate leader with a track record of prioritizing customer obsession and driving professional development? Do you excel in fostering collaboration w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Level 2 HelpDesk Support Technician

    Level 2 HelpDesk Support Technician

    Layer27, LLCDurham, NC, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Layer27 is a leading IT Managed Services Provider specializing in cybersecurity, cloud, and infrastructure solutions for healthcare, financial, and SMB clients across North Carolina and beyond.Our ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Field Service Technician II - High Point, NC Area

    Field Service Technician II - High Point, NC Area

    Canon U.S.A., Inc.Durham, North Carolina, United States, 27713
    serp_jobs.job_card.full_time
    Field Service Technician II - High Point, NC Area.Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge.If so, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    On-Call IT Field Technician & TV Configuration - Winston Salem - Hiring

    On-Call IT Field Technician & TV Configuration - Winston Salem - Hiring

    Geeks on SiteGreensboro, NC, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    On-Call IT Field Technician – PC, Mac, TV Configuration, Printer & Scanner Support.Cities (Local, Onsite Support).Flexible – You accept jobs based on your availability.You’ll join our technicia...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Desktop Support Technician

    Desktop Support Technician

    eTeam IncDurham, North Carolina, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Software install / troubleshooting,.Service Now, ticket management.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    On-Call IT Field Technician & TV Configuration - Winston Salem - Hiring

    On-Call IT Field Technician & TV Configuration - Winston Salem - Hiring

    MediabistroGreensboro, NC, United States
    serp_jobs.job_card.full_time
    On-Call IT Field Technician – PC, Mac, TV Configuration, Printer & Scanner Support Location : Multiple U.Cities (Local, Onsite Support) Job Type : Independent Contractor (1099) Pay : $40–$45 / hour (on-...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Tier 1 IT Support Technician

    Tier 1 IT Support Technician

    Network Wireless SolutionsGreensboro, NC, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    NWS is seeking a detail-oriented and customer-focused Tier 1 IT Support Technician to join our IT team.This entry-level role is responsible for providing first-line technical support to end users, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Technical Support Manager (Durham, North Carolina)

    Technical Support Manager (Durham, North Carolina)

    Becton DickinsonDurham, NC, US
    serp_jobs.job_card.full_time
    The Pharmacy Automation (Rx Auto) Customer Support Center (CSC) provides technical support to BD's customers, managing the remote service and support for BD customers worldwide, delivering an excep...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Field Service Technician II-

    Field Service Technician II-

    Canon U.S.A., Inc.Durham, NC, United States
    serp_jobs.job_card.full_time
    Take the next step in your career now, scroll down to read the full role description and make your application.Spotting a solution and fixing a problem is a tremendous technical skillset.It require...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Clinical Support Tech II - Surgical Acute Care Unit - Hillsborough Campus

    Clinical Support Tech II - Surgical Acute Care Unit - Hillsborough Campus

    UNC Health CareHillsborough, NC, United States
    serp_jobs.job_card.full_time
    This position qualifies for our Nursing Support Incentive Program.The Nursing Support Incentive Program includes $5,000 paid over a three (3) year commitment. Learn more about the program here : .This...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    On-Call IT Field Technician - Greensboro-High Point, NC- Hiring Now

    On-Call IT Field Technician - Greensboro-High Point, NC- Hiring Now

    Geeks on SiteGreensboro, NC, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    On-Call IT Field Technician – PC, Mac, Printer & Scanner Support.Cities (Local, Onsite Support).Flexible – You accept jobs based on your availability. You’ll join our technician network and rece...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    B-Level Technician

    B-Level Technician

    Canon U.S.A., Inc.Durham, NC, United States
    serp_jobs.job_card.full_time
    Spotting a solution and fixing a problem is a tremendous technical skillset.It requires diligence, determination, and a knack for knowledge. If so, Canon USA, an innovator of technology, solutions, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Information Technology Professional (IT Support)

    Information Technology Professional (IT Support)

    NavyGibsonville, NC, United States
    serp_jobs.job_card.full_time
    ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Geeks on Site is hiring : On-Call IT Field Technician & TV Configuration - Winsto

    Geeks on Site is hiring : On-Call IT Field Technician & TV Configuration - Winsto

    MediabistroGreensboro, NC, United States
    serp_jobs.job_card.full_time
    On-Call IT Field Technician & TV Configuration - Winston Salem - Hiring.On-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support. Cities (Local, Onsite Support).Flexible - ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Clinical Support Tech I- Bone Marrow Transplant Unit

    Clinical Support Tech I- Bone Marrow Transplant Unit

    UNC Health CareChapel Hill, NC, United States
    serp_jobs.job_card.full_time
    Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. Responsible for assisting the professio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Direct Support Professional (DSP)

    Direct Support Professional (DSP)

    BAYADA Home Health CareGreensboro, NC, US
    serp_jobs.job_card.part_time
    Seeking DSP's to help with after school hours, part-time! •.Would you like to give compassionate care to clients with intellectual and developmental disabilities in the comfort of their own home...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
    Weekend Technical Support Analyst

    Weekend Technical Support Analyst

    Tecsys Inc.NC, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Having recognized the advantages of remote work, such as improved employee morale, increased productivity, and positive impacts on both employee wellbeing and the environment, we are proud to be a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Support Specialist

    Customer Support Specialist

    The LaSalle NetworkGreensboro, NC, US
    serp_jobs.job_card.permanent
    Customer Support Specialist Position Overview.Join our client during the busy open enrollment season to provide expert support and guidance to employees or clients in selecting, understanding, and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Field Sales Representative

    Field Sales Representative

    AT&TDurham, NC, United States
    serp_jobs.job_card.full_time
    Join an elite group of sales professionals bringing customized, white glove experiences directly in the customers home.Field Sales Representatives at AT&T are driven to connect every interaction i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30