Senior Cloud Reliability Analyst

As Senior Cloud Reliability Analyst at Epicor , you'll be responsible for the daily operations and maintenance of the customer systems. You'll collaborate across teams to automate deployments, monitor live environments, and drive continuous improvement in our cloud operations.

What you will be doing :

Analyze application logs and monitor live production environments, responding to alerts and resolving issues proactively.

Act as a subject matter expert (SME) for teams outside of IT, providing technical guidance and support.

Collaborate with development, operations, and infrastructure teams to design and implement automation solutions.

Lead the orchestration and optimization of automated web application deployments.

Participate in regular development meetings and contribute to high-level strategic planning.

What you will likely bring :

5+ years of relevant experience, including 2+ years in a specialized or industry-specific role.

AWS Certified SysOps Administrator - Associate (or higher) certification.

Strong experience with AWS and solid working knowledge of Linux.

Advanced SQL skills and the ability to troubleshoot and maintain various software applications.

Strong collaboration and influencing skills, with the ability to energize cross-functional teams.

What could set you apart :

Additional AWS certifications beyond the SysOps Administrator level.

Hands-on DevOps experience and a passion for automation and reliability engineering.

Proven ability to work independently and collaboratively to achieve team and departmental goals.

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About Epicor

At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We're Proactive, Proud, Partners.

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

Health and Wellness : Comprehensive health and wellness benefits designed to support your overall well-being.

Internal Mobility : Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

Career Development : Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

Inclusive Workplace : Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

Work-Life Balance : Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

Global Mobility : Comprehensive support for international relocations and permanent residency processes.

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you-that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.

We are an equal-opportunity employer.

Range :

Minimum : $70,000 USD Maximum : $200,000 USD

The salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.

Recruiter : Matthew Brady