Senior Software Technician/Account Manager

Company Overview : Subsidium, Inc. is a global provider of engineering, systems integration, technical, and programmatic services to both Government and Commercial entities.

Subsidium provides mission critical services to Department of Defense (DoD) customers in CONUS, OCONUS, and forward deployed environments.

Our customers demand the innovative, flexible, and mission focused approach that we deliver. Subsidium is dedicated to helping our customers overcome challenges through innovative solutions;

particularly the continuing and evolving challenges presented in the transformation of the U.S. military and in the global war on terror.

Subsidium and its employees are committed to mission accomplishment and organizational excellence. Location : 601 Pennsylvania Ave.

NW (North and South Buildings), Washington, D.C. Job Summary : The National Gallery of Art is an art museum in Washington, D.

C. The Gallery serves the nation by welcoming all people to explore and experience art, creativity, and our shared humanity.

The Gallery develops the understanding of art through collecting and exhibiting in ways that reflect our nation and its histories;

preserving its collections for future generations; and delivering compelling public programs and events, engaging digital experiences, and groundbreaking scholarship.

The National Gallery uses Information Technology (IT) in the execution of its mission. The information technology services are managed by Treasurer’s office of Digital Solutions (TDS).

These services are delivered through various departments within TDS. The purpose of this work is to procure customer-oriented, technical contractor personnel to supplement the National Gallery’s information technology staff supporting Tier 1 and Tier 2 User Services / Helpdesk support for endpoint computing and end-user services.

Responsibilities / Duties : Consult with management to determine software solution requirements. Evaluate software solutions and system performance.

Manage the development, deployment, and integration of software solutions. Determine system specifications and test data prior to software installation.

Manage the installation and configuration of software solutions. Resolve software deployment and integration errors, and document processes.

Maintain Active Directory structures that align with organizational requirements. Create, modify, and manage user accounts, groups, and permissions to ensure secure and efficient access to network resources.

Use M365 Management console to deploy, manage, monitor M365 applications. Create shared calendars. Manage the User Services computer lab and staging area Qualifications : Extensive experience in developing, deploying, and integrating software solutions.

Proven experience as an Active Directory Administrator in an enterprise environment. Proficiency in documenting processes and monitoring performance metrics.

Strong knowledge of Windows, M365, Adobe, and other listed software Strong analytical and troubleshooting skills, including the ability to identify, research, and resolve simple to moderately complex technical support issues independently.

Education / Certifications : Bachelor's degree in software engineering, computer science, information systems, information technology, or 5+ years of experience in software management.

Benefits and Perks : Medical / Vision and Dental Plans Holiday and Personal Time Off Pay 401K Life Insurance Education and Training Assistance Program (discussed during the onboarding process) Incentive Plans and Referral Bonuses Employee Assistance Programs Subsidium, Inc is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Powered by JazzHR