Center Medical Director

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.

Center Medical Director

Location : US-CA-Compton

Job ID : 294415

Position Category : Medical - Physician

Position Type : Full Time

Overview

Los Angeles, a city full of creativity, culture, world-class entertainment, and amazing weather! If you're at a phase in your life where you're looking for an exciting place to live and an exciting place to work, look no further than Concentra!

The Center Medical Director works with the Center Leadership Team at the assigned Center, and under the direction of the Regional Medical Director, directs the Center's medical policies and programs ensuring the delivery of affordable, efficient, responsible, and accountable occupational healthcare of the highest quality to business, industry, and patients in accordance with Concentra policies, practices, and procedures.

Responsibilities

THE DETAILS :

• Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience.
• Ensures day-to-day execution of medical model collaborating with therapists and specialists to drive optimal clinical outcomes and case closure.
• Monitors key clinical center metrics that are provided by Clinical Analytics and relate to quality outcomes.
• Manages clinicians and support staff and complies with APC supervisory requirements.
• Creates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety.
• Works with DMO to identify and implement changes to ensure continuous clinical improvement.
• Masters use of clinical systems to ensure efficiency, excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders.
• Ensures compliance with individual State Practice Act / Rules and Regulations / WC Regulations.
• Drives patient and client experience metrics.
• Calls and communicates to employers on all new injuries and other significant clinical changes.
• Actively participates in CLT meetings with COD and CTD to improve quality, patient safety, outlier management, and ensures the ongoing development and growth of the center's business.
• Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours.
• Works with DMO and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies.
• Promotes, cultivates, and exemplifies Orange Book values for all center colleagues.
• Develops colleague success through all aspects of the talent life cycle for staff clinicians and support staff within the center.
• Fosters an environment of collaboration, professionalism, patient / colleague safety, quality care, continuous improvement and reward and recognition.
• Leads and promotes collaboration within CLT and across disciplines to achieve clinical and business outcomes.
• Accountable for understanding and input on Center financial drivers and outcomes in order to achieve annual business plan.
• Promotes center initiatives and workflows that are consistent with those in other centers.
• Possesses financial awareness and provides input to center budget and key business metrics.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

EDUCATION / CREDENTIALS :

• Graduate of an accredited medical program with a M.D. or D.O.
• Must be board certified by ABPM, ABFM or medical board in the state where employed and in accordance with state laws of practice.
• Licensure requirements of the state of jurisdiction.
• ACLS Certified, preferred.

JOB-RELATED EXPERIENCE :

Five to eight years of experience in occupational medicine, urgent care, or an emergency setting.

JOB-RELATED SKILLS / COMPETENCIES :

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism.
• The ability to properly handle sensitive and confidential information in accordance with federal and state laws and company policies.
• Demonstrated knowledge of occupational medicine requirements.
• Demonstrated working knowledge of clinical operations, OSHA, DOT.
• Medicine, Biology, and Chemistry knowledge.
• Systems evaluation knowledge.
• Knowledge of human behavior and performance.
• Administration and management knowledge.
• Customer and personal service knowledge including needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
• Judgment and decision-making skills.
• Critical thinking and instructing skills.
• Demonstrated knowledge of techniques and information needed to diagnose and treat human injuries.
• Ability to supervise, evaluate, coach, and develop staff.
• Ability to display a high degree of inspiration for team members to retain focus on providing the highest levels of customer satisfaction.
• Willingness to learn and continuously improve, to be audited, observed, and reviewed; is positively responsive to feedback.
• Working knowledge of medical office administration and procedures.
• Basic computer skills, including email.
• Preferred experience with electronic medical record application.
• Familiarity with corporate human resource policy and practice.
• Critical thinking, deductive reasoning, and decision-making skills.
• Demonstrated ability to coach, instruct, and teach.

Additional Data

• Many of our clinics offer working hours M-F, 8 to 5, no nights, no weekends, no holidays - along with 30+ days off a year.
• Training provided in our best-in-class Occupational Medicine Process Management Model.
• Center Achievement Bonuses.
• Medical Malpractice Coverage.
• CME Allowance / Time.
• 401(k) with Employer Match.
• Medical / Vision / Prescription / Dental Plans.
• Life Insurance / Disability.
• Paid Time Off / Holidays.
• Colleague Referral Bonus Program.
• Varied annual stipend based on visit volume and scope of responsibility.

This position is eligible to earn a base compensation rate in the range of $254,000 to $305,000 depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and / or seniority.

Concentra is an Equal Opportunity Employer, including disability / veterans.

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