Innova Solutions has a client that is immediately hiring for an Event Coordinator
Position type : Full time Contract
Duration : 18 months
Location : Washington, DC Hybrid
As an Event Coordinator you will :
The Event Coordinator will oversee pre-event, live, and post-event activities, including participant management, reporting, and process improvements.
They will also coordinate with volunteers and administrators, offer customer service, and support new or pilot programs when needed.
Job description
Pre-Event Support
Consult with CLIENT Driver Safety and Cvent Admins to structure events (RSVP, data capture, etc.).
Conduct quality checks to ensure event accuracy and launch events.
Communicate with staff and volunteers to meet event requirements and deadlines.
Manage participant registrations (adding, editing, or canceling).
Monitor the CLIENT Volunteer Portal and Cvent to resolve sync issues.
Coordinate with the CLIENT Member Contact Center to assist with registration issues and develop event scripts.
Build and launch complex events (multi-session, paid, branded, pilot, or national office-sponsored).
Retrieve and send Cvent integration IDs to CLIENT Marketing Services for participant data analysis.
Post-Event Support
Upload participant data to Cvent and other systems, including walk-ins and host registrations.
Coordinate the creation and sending of post-event emails (thank-you emails, surveys) within two weeks of the event.
Generate reports based on event surveys and provide data to stakeholders.
Compile and distribute registration and attendance reports.
Assist with closing events and ensuring all necessary follow-up tasks are completed.
Cvent Technical Support
Develop and maintain event templates to reduce manual processes.
Create custom reports, configure barcode scanners, and troubleshoot web links.
Support event duplication, backend pre-registration, and invitation list management.
Generate and format reports for uploads and analysis.
Process Documentation and System Improvements
Maintain process documentation for event management and other ADS protocols.
Identify system inefficiencies and propose improvements to the ADS Director of Operations.
Update Cvent templates to enhance efficiency and user experience.
Support for New Programs and Pilot Initiatives
Provide customer service for new programs or pilots through phone and email.
Collaborate with the ADS Director of Operations to address potential staffing needs if SLAs are at risk.
The ideal candidate will have -
- Experienced with Cvent.
- 3+ years' experience in technology / processing / creating virtual events
- Able to provide customer support
- High school diploma or higher
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.
Thank you!
Sonia
PAY RANGE AND BENEFITS :
Pay Range* : $23 / hr - $25 / hr
Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits : Innova Solutions offers benefits( based on eligibility) that include the following : Medical & pharmacy coverage, Dental / vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS : Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion.
Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions :
- Named One of America's Best Employers for New Grads by Forbes (2024
- Named One of the Best Companies to Work For by U.S. News & World Report (Private Companies List, 2024-2025)
- One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
- One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
- Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
- One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
- AWS Advanced Tier Services Partner with 100+ certifications
Website
https : / / www.innovasolutions.com /
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.
If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or
770) 493-5588
Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities.
Innova Solutions (HireGenics / Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance
American Cybersystems, Inc is acting as an Employment Business in relation to this vacancy.
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