Customer Service Representative - Inside Sales

Green Bay Packaging Fremont Division
Stony Ridge, OH, United States
Full-time

Responsibilities :

  • Advanced computer skills with proficiency in the Microsoft Office Suite along with website and internet tools
  • Excellent verbal and written communication skills both on the phone and in person one-on-one
  • Strong math background needed to estimate product cost
  • Ability to work well under pressure, handle many tasks and interruptions within a short period of time while providing positive, personalized customer service
  • Responsible for accurate and timely data entry inclusive of managing multiple accounts including processing and expediting orders, quoting, coordinating timely deliveries, and maintaining inventories
  • Ability to coordinate interaction between the customers and multiple departments including handling complaints and quality concerns
  • Must be able to prioritize, organize, and follow-up based on given timelines
  • Mechanical ability to understand diagrams and machine limitations along with a willingness to learn the entire plant flow

Qualifications :

  • Commitment to providing outstanding customer service
  • Ability to multi-task in a fast-paced environment
  • Ability to work in a team atmosphere
  • Ability to resolve conflict with creative use of resources
  • High attention to detail
  • Excellent organizational skills
  • Strong communication skills
  • Prior customer service experience is a plus, but no experience required
  • High school diploma required, college degree preferred
  • 6 hours ago
Related jobs
Promoted
Green Bay Packaging Fremont Division
Elmore, Ohio

Ability to work well under pressure, handle many tasks and interruptions within a short period of time while providing positive, personalized customer service. Commitment to providing outstanding customer service. Prior customer service experience is a plus, but no experience required. Ability to co...

Promoted
Henrie Agency
Toledo, Ohio
Remote

Your level of success and your corresponding earning potential will be determined by a number of factors, including but not limited to the amount of work you put in, by your ability to follow our training and sales system, and by the insurance needs of the customers in the geographic areas in which ...

Intuit - TurboTax
Ohio, US
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...

Henrie Agency
Toledo, Ohio
Remote

S Must have a State Approved Life Insurance License OR be willing to obtain state approved Life Insurance License ** This is a 1099 Commission Only Position *** Ability to scale and grow profitable business Benefits We assist families with financial planning strategies in the areas of mortgage prote...

Intuit - TurboTax
Ohio, US
Remote

The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...

Dayton Freight Lines
Perrysburg, Ohio

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Exceptional communication and customer service s...

Intuit - TurboTax
Ohio, US
Remote

The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...

Family Dollar
Maumee, Ohio

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...

True North
Holland, Ohio

Desire to work as part of a team to deliver on our service promise of Fast, Friendly, Clean. A challenging and exciting work environment where guest service is #1. All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) an...

360care
Rich, OH, US

Develop sales opportunities by researching and identifying potential sales, soliciting new leads and building relations. Maintains strong knowledge of company services provided to customer. Proven inside sales experience preferred with established track record of over-achieving quotas. High attentio...