At KSE, we connect local districts with the leading telecommunications technology available in our region. As an established yet continuously expanding firm, our strength lies in our ability to listen to the market and develop solutions for their changing needs.
Community Outreach / Customer Service Representatives lead our team in engagement, discovery, and solutions by engaging with community members and employing their problem-solving skills to provide the most knowledgeable customer service.
Responsibilities of the Community Outreach / Customer Service Representative role : Initiate service education, customer acquisition, and sales process through direct contact with local community members Prepare for consumer interactions through entry-level training and independent research on the network-managed services and capabilities in our local region Clarify current needs and wants with customers and determine their telecommunication solutions based on client offerings and capacities Build and utilize relationships with client representatives to outsource customer inquiries that may need additional service information Connect with management and other Customer Service team members to review client expectations, sales metrics, customer service results, and production goals Qualities of an Ideal Candidate : Genuinely interested in problem-solving, creative thinking, and helping / servicing others Feels comfortable asking questions to management or more senior members of the Customer Service or Sales teams during training and hands-on work Has primary knowledge of customer service, sales, communications, marketing, or business Can achieve both individual and collaborative goals through time management, discipline, and organization Exhibits professional and personal communication skills, whether it is within the office or speaking with customers We are looking to welcome someone who seeks progress and will join our team to become a hands-on part of client development and market growth! #LI-Onsite Powered by JazzHR
Union Benefits Customer Service Representative
The role of a customer service benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, inte...
Customer Service Representative ( no vaccination required )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and prov...
Customer Service Representative (No Proof of Vaccination Required)
Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice respons...
Customer Service Representative
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. Desire to participate in professional development and take on new responsibilities Self-motiva...
Remote Customer Service Representative 50k-60k/Year - Work From Home
Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Dispatch incoming customer phone calls. ...
Customer Service Representative Needed - Apply Today!
Our customer service representatives are the face of our clients to their high priority customers and specialize in new consumer business acquisition, marketing, and customer retention. ...
Remote Benefits Customer Service Representative
As a Customer Service Representative, you will be responsible for scheduling appointments and following up with the members who have requested information. We are seeking applicants with a career orientated mentality with exceptional customer service skills; those with the eagerness to learn, and th...
Customer Service Representative, Full or Part Time
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...
Customer Service Representative, Full or Part Time
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...