Job Title : Field Engineering Specialist
Location : Hawaii (travel throughout the state / occasionally southern California)
Start Date : 7 / 29 / 2024
Duration : 12-month contract to start
Responsibilities :
- Background in mechanical / system hardware experience
- This role is diagnosing and troubleshooting machinery / hardware using established procedures
- Determines cost-effective repair / resolutions to minimize customer downtime
- Provides feedback and documents product failure trends and service ability issues
- Responsible for ensuring and maximizing customer satisfaction with equipment and related products
- Identifies revenue-generating and cost-saving opportunities.
- Maintains expenses within departmental guidelines and controls inventory and all company property
Minimum Qualifications :
- High school diploma and 2 years of technical school or equivalent military training or work experience
- Bachelor's degree in a Biomedical field
- 2-5 years of progressive experience repairing or servicing mechanical / system hardware and software
- Effective communication skills, helpful customer interaction, and organizationally sound
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