A company is looking for a Director, Customer Strategy & Operations to enhance customer experience and optimize operational processes.
Key Responsibilities : Lead the redesign and oversight of the customer lifecycle strategy to ensure value realization at every stageDefine and execute a customer engagement strategy while overseeing operational infrastructure for efficiencyDesign and implement strategic customer programs to drive engagement, advocacy, and retentionQualifications : 10+ years of experience in customer engagement, success, or operations, with at least 5 years in a leadership roleProven success in managing customer lifecycle and operations within a SaaS or high-growth technology environmentStrong expertise in customer insights, data analytics, and operational optimizationExperience with Customer Success tools and data / analytics platformsDemonstrated ability to drive revenue growth through strategic customer engagement initiatives
Director of Customer Success Enablement
A company is looking for a Director of Customer Success Enablement to develop and drive programs that enhance customer experience and support retention and expansion goals. ...
Director of Digital Customer Delivery
Aquinas Consulting is looking to fill a Director of Digital Customer Delivery Job in New Haven County CT. Do you have a BS or BA in computer science or business administration? This role is looking for someone with either of these degrees as well as 10-15 years of experience in business or insurance...
Senior Director of Customer Experience
A company is looking for a Senior Director of Customer Experience Operations to lead process, systems, and business intelligence strategy across the Customer Experience organization. ...
Senior Director of Enterprise Strategy
As Senior Director of Enterprise Strategy, you will lead our Strategic Planning process, aligning strategy, business unit and functional resources across the company to deliver a robust plan for the future. The Strategy & Transformation group at Waters Corporation supports the Executive Committe...
Director of Strategy
A company is looking for a Director, Strategy to develop client relationships and innovative marketing strategies. ...
Director of Data Content and Strategy
We are seeking a highly motivated and experienced professional to join our team as the Director of Data Content and Strategy. RELX INC - Director of Data Content and Strategy - Norwalk, Connecticut. The Healthcare Business Strategy team is responsible for setting strategy and driving growth across o...
Director of Digital Customer Delivery
Job Title : Director of Digital Customer Delivery. The Digital Customer Delivery Director is responsible for all application management functions and initiatives for the client business, including Marketing, Sales & Distribution, Customer Service, Online Membership, and Charity services. This indivi...
Director of Digital Customer Delivery
The Digital Customer Delivery Director is responsible for all application management functions and initiatives for the *** business, including Marketing, Sales & Distribution, Customer Service, Online Membership, and Charity services. This individual is an experienced strategic thought-leader within...
Director of Data Content and Strategy
About the role: We are seeking a highly motivated and experienced professional to join our team as the Director of Data Content and Strategy. Director of Data Content and Strategy. RELX is a global provider of information-based analytics and decision tools for professional and business customers, en...
Director of Data Content and Strategy
We are seeking a highly motivated and experienced professional to join our team as the Director of Data Content and Strategy. Lead Data and Content Acquisition Strategy:. Collaborating with internal teams to lead data and service acquisition strategy considering cost, value, geographic coverage, and...