New Patient Scheduler Bilingual English & Spanish
Job Description
Job Description
Benefits :
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
New Patient Scheduler (Bilingual English & Spanish) FYZICAL & Southwest Sport and Spine Center, Inc.
Location : Las Cruces, NM
About Us : FYZICAL & Southwest Sport and Spine Center, Inc. is a dynamic and growing physical therapy organization committed to improving peoples lives.
Join our team and make a positive impact!
Role Overview : The New Patient Scheduler is patient-centered who possesses a concierge approach. Our ideal candidate will embody warmth, friendliness, and engagement while maintaining professionalism, respect, and courtesy
Required : Bilingual. Read, write, & speak Spanish.
Responsibilities :
- Schedule new patients for initial evaluations in physical therapy.
- Answer multiple phone lines and provide exceptional customer service.
- Schedule incoming patient referrals.
- Maintain and update information on providers schedules.
- Ensure accuracy of patient data entered in the EMR system.
- Assist with Check-in / Check-out duties as needed.
Requirements :
- Bilingual. Read, write, & speak Spanish.
- High school diploma or equivalent.
- Minimum of 2 years experience in an outpatient medical office setting.
- Professionalism and exceptional phone etiquette.
- Ability to handle a heavy phone call volume.
- Computer proficiency (Word, Excel, and Outlook).
- Previous experience with EMR systems.
- Familiarity with insurance verification and eligibility.
- Strong critical thinking skills for cross-referencing provider schedules.
Other Qualifications :
- Proficient multitasking abilities.
- Accurate scheduling of patient appointments.
Why Join Us?
- Be part of a positive and supportive team.
- Contribute to changing lives for the better.
- Opportunity for growth and development.
If youre a detail-oriented, compassionate, and organized professional, wed love to hear from you!
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