Job Title : Senior Business Analyst
We are seeking a Senior Business Analyst to support our media management processes, platforms, and systems. This person will lead workflow discovery, gap analysis, complex requirements elicitation, and system interface specification while serving as a functional liaison to the user community.
The ideal candidate will deeply understand the technology and project management experience with cross-functional teams.
Responsibilities :
- Project Initiation
- Develops an understanding of customer needs and applies it in researching solutions.
- Participates in clarification, rationalization, and documentation of project requests.
- Participates in the preparation of use cases, user flows, data models, and other documents.
- Application Design & Development
- Analyzes and documents relevant business processes.
- Conducts interviews with customers to define functional requirements.
- Serves as an intermediary between technical and non-technical teams to ensure items meet business needs.
- Leads and / or participates during detailed design and / or configuration.
- Participates in the software selection process, where applicable.
- Participates in integration testing, including the creation of test plans, test cases, and documentation of results.
- Facilitates and / or conducts user acceptance testing.
- Assists in the preparation of end-user documentation, training materials, curriculum, and schedule.
- Conducts training, including train-the-trainer, one-on-one, and classroom-style training.
- Provides first-line post-implementation support to users regarding functional issues.
- Participates in change management activities.
- Application Support
- Takes ownership of functional issues by identifying underlying problems, analyzing potential solutions, and implementing resolutions, including workarounds when needed.
- Participates in functional analysis for production support activities.
- Applies department change control policies & procedures.
- Coordinates with other IT departments on integrated system support.
- Administration
- Communicates plans, status, and issues to management on a regular basis.
- Adheres to department standards, policies, procedures, and industry best practices.
- Departmental Responsibilities
- Self-driven with the ability to adapt quickly to a fast-paced, deadline-driven, and constantly changing environment.
- Ability to self-prioritize based on constantly changing needs ranging across projects.
- Comfortable presenting in front of large groups and to the executive management team.
- Proactively seeks and escalates areas of improvement that can help drive cost savings and other efficiencies.
- Other Responsibilities Required
- Available to work nights and weekends as needed.
- Some travel is required.
Qualifications :
- Must have hands-on experience in media asset management platforms, use cases, and metadata workflows.
- Excellent written, verbal, and visual communications skills, including the creation of project documentation and presentation materials and presenting to business, functional, and technical audiences.
- Strong analytical skills, including the translation of business problems into actionable technical requirements and user stories.
- Strong hands-on experience with SDLC methodologies such as Agile Scrum and Kanban.
- Expertise in business stakeholder engagement and relationship management.
- Strong ability to translate business requirements into functional requirements, process flows, system interface specifications, user stories, and business rules that lead to intuitive and efficient end-end workflows.
- Applies business thinking and follows a user-oriented approach to ensure that expected functionality is delivered and optimal usability and ergonomics.
- Makes functional decisions related to core and new functions and features.
- Gains an understanding of customers' workflows and how systems are used to support their workflows.
- Takes ownership of functional issues by identifying underlying problems,
2 days ago