Principal Technical Program Manager

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives.

With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do This role will partner across multiple teams (engineering, support, security, compliance, customer success etc.

to enable deeper integration points which in turn will result in more rapid innovation. Docusign is in the midst of a technology and cultural transformation, transitioning from a Private Cloud Infrastructure to the Public Cloud (Azure), and you will play a key role in this transition, driving the evolution of our operations and a move to a true DevOps culture.

This position is an individual contributor role reporting te to Vice President, Engineering. Responsibility Serve as a strategic thought partner to the VP, providing insights, recommendations, and constructive feedback to shape direction and priorities Foster cross-functional collaboration and communication, facilitating the flow of information and ensuring the message is understood by key partners Foster collaboration and alignment across different departments and teams Facilitate communication between partners, break down silos, and promote a culture of teamwork and cooperation Develop and maintain administrative systems to ensure efficient decision-making, timely follow-up, and seamless execution of organizational priorities Design and implement organizational structures and processes that foster a high-performance culture of continuous improvement, empowering team members to reach their full potential Drive the planning and execution of strategic initiatives, including internal and external relationship building, ensuring alignment with the VPs vision and the company’s overall goals Manage critical projects end-to-end, from ideation to implementation, ensuring timely delivery and high-quality results Dive deep into data and metrics, understanding them well to drive and influence decisions and stay connected to the details Create, track, measure and monitor KPIs and OKRs Complete other duties as assigned Understand the big picture and plan ahead for dependencies and roadblocks Job Designation Hybrid : Employee divides their time between in-office and remote work.

Access to an office location is required. (Frequency : Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role / job.

Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring Basic At least 15 years of professional experience, including 7 years in leadership, with the majority being High-Tech Industry 10+ years of working directly with engineering teams experience At least 5-10 years of engineering experience and / or technical program management experience Proven experience in fast-paced environments, with a track record of driving strategic initiatives and delivering results Demonstrated ability to handle confidential information with discretion and integrity Preferred Strong bias for action and be able to handle multiple priorities simultaneously Expertise and / or knowledge in areas of Site Reliability, Cloud technologies, Technical Operations A proactive, self-driven approach with demonstrated ability to work independently and take initiative on new projects and challenges Well-developed project management skills, with the ability to manage competing priorities, and ensure successful execution Exceptional relationship-building and communication skills Exceptional presentation skill Strong academic track record, graduate degree Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations : California : $195,500 - $315,775 base salary Washington and New York (including NYC metro area) : $186,200 - $276,125 base salary This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following : Paid Time Off : earned time off, as well as paid company holidays based on region Paid Parental Leave : take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans : options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans : select retirement and pension programs with potential for employer contributions Learning and Development : options for coaching, online courses and education reimbursements Compassionate Care Leave : paid time off following the loss of a loved one and other life-changing events Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work.

You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life.

Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it.

And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures.

If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.

com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.

com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states : Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive.

We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach.

We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

EEO Know Your Rights poster #LI-Hybrid #LI-CF2Basic At least 15 years of professional experience, including 7 years in leadership, with the majority being High-Tech Industry 10+ years of working directly with engineering teams experience At least 5-10 years of engineering experience and / or technical program management experience Proven experience in fast-paced environments, with a track record of driving strategic initiatives and delivering results Demonstrated ability to handle confidential information with discretion and integrity Preferred Strong bias for action and be able to handle multiple priorities simultaneously Expertise and / or knowledge in areas of Site Reliability, Cloud technologies, Technical Operations A proactive, self-driven approach with demonstrated ability to work independently and take initiative on new projects and challenges Well-developed project management skills, with the ability to manage competing priorities, and ensure successful execution Exceptional relationship-building and communication skills Exceptional presentation skill Strong academic track record, graduate degreeThis role will partner across multiple teams (engineering, support, security, compliance, customer success etc.

to enable deeper integration points which in turn will result in more rapid innovation. Docusign is in the midst of a technology and cultural transformation, transitioning from a Private Cloud Infrastructure to the Public Cloud (Azure), and you will play a key role in this transition, driving the evolution of our operations and a move to a true DevOps culture.

This position is an individual contributor role reporting te to Vice President, Engineering. Responsibility Serve as a strategic thought partner to the VP, providing insights, recommendations, and constructive feedback to shape direction and priorities Foster cross-functional collaboration and communication, facilitating the flow of information and ensuring the message is understood by key partners Foster collaboration and alignment across different departments and teams Facilitate communication between partners, break down silos, and promote a culture of teamwork and cooperation Develop and maintain administrative systems to ensure efficient decision-making, timely follow-up, and seamless execution of organizational priorities Design and implement organizational structures and processes that foster a high-performance culture of continuous improvement, empowering team members to reach their full potential Drive the planning and execution of strategic initiatives, including internal and external relationship building, ensuring alignment with the VPs vision and the company’s overall goals Manage critical projects end-to-end, from ideation to implementation, ensuring timely delivery and high-quality results Dive deep into data and metrics, understanding them well to drive and influence decisions and stay connected to the details Create, track, measure and monitor KPIs and OKRs Complete other duties as assigned Understand the big picture and plan ahead for dependencies and roadblocks