Customer Experience Associate - Beauty eCommerce

Pompano Beach, Florida | In-Office | Evening Shifts

Love beauty products? Great with people? Join one of the fastest-growing online beauty retailers and become the voice of our brand.

We're looking for upbeat, reliable, and detail-oriented team members to help customers shop smarter, solve problems, and feel taken care of. If you've got strong communication skills and love making someone's day easier, this is a role where you'll shine.

• ?? What You'll Do
• Be the first point of contact for customers via phone, email, and chat
• Answer product and order questions with clarity and care
• Troubleshoot issues and work toward quick, positive solutions
• Keep accurate notes of customer interactions
• Stay up-to-date on beauty brands and promotions so you can provide the best info
• Bring a positive, helpful vibe to every interaction
• ? What We're Looking For
• Strong communicator (written & verbal) who's friendly and professional
• Organized, dependable, and able to multitask without losing focus
• Computer-savvy with solid typing skills
• Calm under pressure and solution-oriented
• Prior customer service experience is a plus — but not required if you've got the right energy
• Interest in beauty, skincare, or lifestyle brands = bonus points
• ? Hours & Pay
• Hiring mainly for evening shifts (3 PM – 11 PM)
• $20–$22 per hour, depending on experience & schedule flexibility
• ?? What You'll Gain
• Real experience in a fast-paced, growing eCommerce brand
• A supportive team that values your ideas and contributions
• Opportunities to learn about beauty products and digital retail
• A company culture that's professional but never boring
• ? One More Thing…

You don't need years of call center experience to succeed here — just strong communication skills, a positive attitude, and the drive to learn. If you're dependable, organized, and want to build your career in customer experience, we'd love to meet you.

• ?? Apply with your resume (or a short note about why this is the right fit).