Inside Sales Representative

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans.

Since 1889, First American (NYSE : FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential.

Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years.

We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists.

First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

In support of the sales strategy for assigned territory, develop and retain a quality client base through the acquisition of new business and maintenance of existing customers to attain maximum sales volume and develop maximum potential volume from all markets for the division's products and / or services.

How You'll Contribute

• Builds client relationships, secures new orders from new customers, and maintains and expands business with existing client base.
• Compiles lists of prospective customers for use as sales leads, based on information from networking, websites, newspapers, business directories, industry ads, trade shows, and other sources and develop and execute on a call plan for qualified real estate agents, brokers and their staff, lenders and attorneys.
• Assesses individual client needs and develops, presents and implements a plan to meet those needs.
• Is highly visible in his / her marketing area by attending real estate industry functions and participating in community and real estate events.
• Collaborates with internal marketing teams provided for their territory where needed to develop local marketing content (print, electronic) and social media presence to drive brand awareness to support sales strategy.
• Effectively creates or adapts and delivers presentations to customer groups, target customers, agents and others.
• Interacts daily with other work groups (such as operations, marketing and escrow branches)
• Communicates proactively with and responds in a timely manner to clients.

What You'll Bring

Required Education, Experience, Certification / Licensure

• High School Diploma or equivalent
• 2- 5 years of successful residential Title / Real estate industry experience
• Proven track record of meeting and exceeding sales goals

Knowledge, Skills, and Abilities (KSAs)

• Ability to listen to customers and understand their needs and objectives to better respond and provide solutions.
• Applies diplomacy and tact.
• Demonstrates persistence, tenacity and consistency in pursuing revenue opportunities.
• Strong interpersonal communication skills
• Flexible with the ability to adapt strategy to changing conditions.
• Understanding of market and competition with the ability to identify external threats and opportunities.
• Ability to persuade and influence others.
• Strong negotiation skills.
• Visibility requires maintaining a professional appearance and providing a positive company image to the public.

What We Offer

By choice, we don’t simply accept individuality we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success.

We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work.

First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO / paid sick leave and other great benefits like an employee stock purchase plan.