Accounts Reveivable / Customer Service Specialist; Full Time, 1st shift
Job Category : NON-BARGAINING Requisition Number : ARCUS01863 Showing 1 location Job Details
Description
1 .High School graduate.
2. For external candidates, 4 years insurance billing experience.
3. Working knowledge of medical billing practices such as contractual adjustments and cash posting is preferred.
4. Ability to independently resolve problems successfully on the phone with clients, patients and internal departments.
5. Data entry skills of 210 kpm, with 98% accuracy and word processing skills of 40 wpm, with 97% accuracy.
6. For current employees, one year (2080 hours) successful work experience in the Billing Department including probationary and annual performance evaluations with rankings of Meet Expectations, Exceeds Expectations, or Exceptional on all of the essential functions, attendance, customer service standards and has successfully passed all internal pre-qualification competency courses.
7. Epic experience a plus.
8. Must be willing to take customer service calls.
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
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