Case Manager

Case Manager

The Case Manager plays a crucial role in supporting our participants on their journey to permanent supported housing. Our program is entirely participant-led, focusing on empowering individuals to self-identify their housing goals and determine the necessary steps to achieve them.

This role involves helping participants secure essential services, fostering an environment of mutual respect, empowerment, and opportunity to promote self-sufficiency within the community.

Key responsibilities include providing information on public services, educational opportunities, employment, and vocational skill supports.

The Case Manager assists individuals in recognizing their strengths and housing options. Additionally, duties include transporting participants to appointments, facilitating room inspections, retrieving birth certificates and social security cards, and accompanying participants on tours of prospective housing.

Join us in making a meaningful difference in the lives of those in need. Apply now to be part of our dedicated team!

What you’ll get to do :

• Advocate : Speak up for people in the housing process.
• Mentor : Set goals and help people build confidence and relationships. Advise and inform individuals on community resources, including housing, employment, education, transportation, recreation, health, religious / spiritual, and other resources to meet their individual housing goals.
• Build Community : Ensure effective communication with people involved in the housing process, such as family members, case managers, and housing navigators.

Assist in developing formal and informal community support.

• Educate : Work alongside participants to teach skills such as housekeeping, bill paying, and self-advocacy with medical providers and service providers.
• Observe Confidentiality : Follow all rules of confidentiality relating to housing and medical information shared by the participant.
• Provide Referrals : Offer referrals for resources like housing, outpatient treatment, clothing, food, and overdose prevention training.
• Document : Record spending, client interactions, and goal setting.

The ideal candidate for this position will have these attributes :

• Lived Experience : You have direct experience with marginalized communities, particularly communities of color, people experiencing houselessness and persons with disabilities.
• Organized : You can work on a multitude of tasks and understand / react to various situations in a fast-paced work environment.
• Flexible : You have an ability to remain flexible, agile, and calm in a high paced environment that relies on quick and stable decision making.
• Equity Focused : you are committed to recognizing and addressing inequalities within systems, structures, and practices to ensure fair treatment, opportunities, and outcomes for all individuals.

You prioritize the needs of those who have been historically marginalized or disadvantaged, aiming to create an inclusive environment where everyone has access to the resources and support, they need to succeed.

Case Management and Navigating Wrap-around Services : You have experience with social service systems and providing comprehensive case management support to individuals facing complex challenges.

Demonstrated ability to connect clients with appropriate resources, advocate on their behalf, and facilitate access to vital services, ensuring their needs are met with compassion and efficiency.

About the Father’s Heart Street Ministry

The Father’s Heart Street Ministry is a Resource Center at 603 12th Street in Oregon City. Our goal is to help men and women find a safe refuge from homelessness, hunger, and addiction.

We began as a faith-based organization founded in 1999 that provides daily services and meals to all of our neighbors. While we are anchored in our faith, we are non-denominational, all are welcome to services regardless of religious conviction, if any.

Our program practices a low barrier housing first model, meaning that participants do not have to achieve sobriety upon or in the duration of their participation in this program.

The most important quality that our program values in terms of serving our community is having compassion.

To Qualify :

1. Time Management and Organizational Skills : Demonstrated ability to manage time effectively and organize tasks efficiently.

2. Communication Skills : Strong written and verbal communication abilities.

3. Team Collaboration : Friendly, personable, and able to work collaboratively within a team.

4. Interpersonal Skills : Ability to interact effectively with a diverse range of individuals.

Applicants must also :

Successfully complete a criminal background check.

Work Hours and Benefits :

• The weekly schedule is typically Monday-Friday from 9AM-5PM. Office hours are 11AM-4PM and staff are expected to be available on site to participants.
• Salary is competitive and includes benefits. Hours must be logged for verification purposes due to our non-profit status.
• Full-time employees are eligible for Medical, Dental, Vision and Life / AD&D insurance up to $25,000.
• The role is in person, requiring the employee to work on-site and to travel for meetings and task completion.
• Business-related mileage is a reimbursable expense covered by The Father’s Heart Street Ministry.

The Father’s Heart Street Ministry is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.