Lead Field Support Specialist (Fire Alarm/Detection)

Join a team recognized for leadership, innovation and diversity

The future is what you make it.

When you join Honeywell, you become a member of ourglobal team of thinkers, innovators, dreamers, and doers who make the thingsthat make the future.

We understand that buildings are more than juststructures; they are dynamic ecosystems that should adapt to the evolving needsof their occupants.

Our Building Automation solutions empower our customers tounlock the full potential of their building infrastructure by seamlesslyintegrating cutting-edge technologies.

Are you ready to help us make the future?

As Senior Field Service Technician atHoneywell, you will play a crucial role in ensuring the optimal performance ofour building automation systems.

The main function of this position is torespond and resolve complex service calls providing technical support andtroubleshooting to Honeywell customers for our FireAlarm / Detection Systems .

Additionalresponsibilities related to the technical delivery of small service jobs, timeand work material, and preventive maintenance may be assigned as well.

Thesecustomers will have various products installed that fall into the HVAC,automation controls, life safety, fire, and security systems category as wellas their associated computer systems.

The goal is to ensure system up-time andefficiency

You will report directly to our Field ServiceSupervisor, and you will provide support for our customersin Raleigh-Durham and surrounding areas.

Key Responsibilities

• Can independently troubleshoot and repair complex issues for Fire Alarm / Detection Systems
• Can program more than one system
• Perform system back-ups and install appropriate updates and patches
• Run one-off problems, scenarios, and integrations based on the needs of the customer
• Program EBI’s
• Understand and apply knowledge of virtual machines, system imaging, and networking to serve the needs of the customers (may need to possess certifications)
• Complete required documentation for work performed or other contractual obligations
• Proper use of safety personal protection equipment
• Security and other clearances as required by customer

BENEFITS

We offer a full benefitspackage that includes medical, dental, vision, 401(k), flexible vacation andeducation assistance.

Benefits provided may differ by role andlocation. Visit benefits.honeywell.com to learn more.

YOU MUST HAVE

• High School Diploma, or equivalent
• Experience with hands on low voltage electrical systems or building automation systems
• Knowledge of completing preventative maintenance
• Ability to troubleshoot and conduct repairs
• Ability to travel throughout the service area, with occasional overnight stays as needed
• Valid Driver’s License and driving record acceptable to Honeywell

WE VALUE

• 2+ years’ hands on experience working with Fire Alarm / Detection systems. (Hardware & Software)
• NICET certification
• 5 years of experience
• Technical Training

ABOUT HONEYWELL :

Honeywell International Inc. (NYSE : HON) invents and commercializestechnologies that address some of the world’s most critical challenges aroundenergy, safety, security, air travel, productivity, and global urbanization.

Weare a leading software-industrial company committed to introducingstate-of-the-art technology solutions to improve efficiency, productivity,sustainability, and safety in high growth businesses in broad-based, attractiveindustrial end markets.

Our products and solutions enable a safer, morecomfortable, and more productive world, enhancing the quality of life of peoplearound the globe.

Learn more here : https : / / www.honeywell.com / us / en

THE BUSINESS UNIT

Honeywell Building Automation (BA) provides advanced software applications,sensors, control systems, and instruments for energy management, accesscontrol, video surveillance, and fire safety.

Our solutions help buildingowners optimize their facilities for safety, energy efficiency, andproductivity. With a global presence and a commitment to innovation, we are atthe forefront of the building automation industry.

Honeywell is an equal opportunity employer. Qualifiedapplicants will be considered without regard to age, race, creed, color,national origin, ancestry, marital status, affectional or sexual orientation,gender identity or expression, disability, nationality, sex, religion, orveteran status.

Learn more about inclusion and diversity : click here

Additional Information

• JOB ID : req449283
• Category : Customer Experience
• Location : 140 Southcenter Ct Ste 300,Morrisville,North Carolina,27560,United States
• Nonexempt

Global (ALL)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.